Starbucks
119 Bartram Oaks Walk, 32259-3244 - St. Johns
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Cafe
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Contact Information
📞
Phone:
+1 904-230-2625
🌐 Website:
http://www.starbucks.com
📍
Address:
119 Bartram Oaks Walk, St. Johns
📷 Photos (11)
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Google Reviews
369
Google reviews
Starbucks is great, I almost always order on my phone because I have difficult orders you may say. I'm giving Starbucks four stars because a lot of times I may have the same order but it tastes different. Sometimes they will forget something like the sweet cream foam(which you get charged an extra dollar for), and they will dump out a little bit of my coffee and then put it on top 😩
But they would happily make me a new coffee I just feel really bad because they're so busy so I don't want them to do that!! Overall customer service is awesome, the employees are awesome, I'm probably the problem 😂🤷🏻♀️
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Can we please stop with the cash grab of accepting mobile orders while simultaneously closing the lobby and forcing customers that already paid to wait in a 30 minute drive through line or punt on their order? Honestly it’s embarrassing. I realize COVID and staffing pose challenges, but just disable online ordering if you cannot support it.
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I will never come back here again. They closed their doors because they were too busy and said you could do a mobile order. Then they would not let me in to pick up my mobile order and I had to go to the drive-through and wait in the line. Worst experience ever.
Google
Guess what! It's a Saturday afternoon and the lobby is closed and they've got mobile orders turned off again. The drive thru is so slow I've fallen asleep twice.
Google
I empathize with fast food workers during this time however at 12:30pm on a weekday this drive-thru was substantially slower than other area Starbucks with what seemed like very few customers inside. Needs help.
Google
I enjoy Starbucks, and the staff is typically friendly, but today was a little different. I used my mobile app to order the Madeline chocolate dip cookies. When I pulled in the drive-thru, I was given regular Madeline cookies. When I asked whether they had a Chocolate dip, he responded no, that they were out. I thought that was odd because the app usually alerts me when a product is out of stock, but it didn't this time. I later called the store to inquire about when they would have more in stock, and I was told they were not out Of stock. I was craving for Madeline's chocolate dip and ended up paying for something I didn't want.
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The employees at this location are always very friendly and professional. My cappuccino and pup cup were perfect. There is always a long line, they moved the line fairly quickly, but I wish there always wasn’t such a long wait here. I don’t think it’s Starbucks fault though :-)
Google
i love this starbucks!! baristas are so friendly. one time we went and had our boxer pup in the backseat and they gave us a pup cup! she loved it. wish i caught the baristas name. they are pretty quick and very kind, if they are slow, everyone in the line gets a $5 gift card!! happened about twice. i had tried to order online and accidentally ordered at the wrong store and they gave me a free drink! this place is pretty close to my home and i love it. definitely recommend. would give 10 stars if i could.
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