Dunkin'

I work nights so going in at 5 am for a great cup of coffee. To me this place is a haven for me.

My daughter and I got the BEST COFFEE at this location this morning BETTER THAN ANY COFFEE WE'VE HAD ALL YEAR AT ANY DUNKIN! THE CREW WORKING THERE-THANK YOU

I will give 5 stars to the staff at this location, they are always great. The broken equipment does not fall on the staff, that falls on the owners. I never blame the staff when something is broke, it puts a lot of extra stress on the staff as they are the ones blamed. The issue with this location is not their fault, once again it is the owners. The donuts are not prepared at this location, they are trucked in from another state and you can tell, that is why they lose the donut business to The Donut Palace across the street. You would think the owner would step it up and be some competition instead of not even trying. Once again, staff gets to hear it about the donuts and you have people sitting in an office that have probably never waited on a customer in their life making all these decisions about what this location needs. In that office the decisions are based on money, not what is the best for the customer and the best on the staff as it would lessen the stress on them. I think they need to come out of that office and run this non stop location for a couple of weeks and I bet some things would change pretty quick. They do the best they can with what they have. I think they need to be flooded with requests at corporate to make what they are selling in house and not truck it in from Georgia, no telling what has crawled over it while it makes it's way to Tennessee. Better step it up DD, you have The Donut Palace taking your donut customers and Starbucks is opening here also, there will be to many other choices if you don't improve the quality.