Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
48/100
Data Completeness
56/100
Verified Dish
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Contact Information
📞
Phone:
+1 413-737-8719
🌐 Website:
https://www.friendlysrestaurants.com/locate
📍
Address:
65 Sumner Ave, Springfield
📷 Photos (11+)
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Photo 1 / 11
100%
Google Reviews
1
Google reviews
Bad management and poor costumer service
You wait over 20 min sometimes to get your food
I'm a regular costumer so they refuse to treat me well
Google
It is amazing ..I love the food and customer service
Google
this place is horrible. every time i’ve come here the service has been terrible. i only have one star because of food, other then that don’t waste your time. I’ve waited almost an hour for breakfast here both times and it’s very disappointing.
Google
Use to be the best one but now its the worse place took long to be seated then 30 min to get the drinks and a 1 hour and half to get the food to then the food to be over cook I won't be going there ever again
Google
3 of us went to eat for breakfast...great deal...half off! But our food took FOREVER to come out. We got our silverware and we got 2 forks and 1 knife. I was told that the waitress will be back with creamer....never came back. And I paid for strawberries and whipped cream for my 3 French toast....didn't get the whipped cream and got 3 strawberries!! Then I spoke with waitress and manager and I was told it's portioned....everything is portioned. The pic shows how much you get for $0.79. I am not a new customer....I order the same exact order at friendlys no matter what friendlys I go to and I have NEVER been given 3 strawberries for my French toast. I felt like I didn't matter to the waitress or the manager. A different waiter brought my bill and I had to send it back cuz they didn't even take half off!!! Completely been ignored by our waitress....so not cool!! So upsetting!!!
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Google
I've been visiting this place since I was a little kid and for the price, you can't beat it. The service was pretty good this last time I went and I would say that it's a very family...friendly place.
Google
Very slow service. The staff were all nice. A little grungy inside, better housekeeping would add another star.
Google
Delicious food even though the Service was slow.
Google
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