Dunkin'

Love stopping there with the kiddos! Akim and the lady manager are friendly and always greet everyone while making sure the order are right! Usually place order on my app but this location is one of the fastest. I can be ordering from the parking lot and 45 sec later my order is ready. They have sitting area inside, and the place is very clean. Their parking is shared with other business if you want to park right in the front but you will always get a place to park.

The person who waited on me did not speak English. I ordered a coconut milk refresher. He said, "coffee"? We had to wait until the picture came around on the menu board for me to point at what I wanted. He sort of gestured that there were 3 choices. I told him I wanted peach. He said,"peach?" I said "yes, peach" Then he made me a strawberry one. After a couple of rounds of Peach? Peach. Peach? Peach. I finally got what I wanted. It was a little frustrating, but I wasn't in a hurry and it was kind of comical. And the peach coconut refresher was amazing!!!😉

This used to be one of the better DUNKIN donuts that i went to, courteous and quick. Their customer service is minimal at best and I don’t think speed is in their vocabulary anymore. I understand that there are a shortage of workers at many of these chains, but HOW is it helpful two have two employees present, 1 doing the work while the other walks around on the phone ignoring customers. Last few times service was poor but I stuck it out. Today 10 minutes and not even acknowledged, ridiculous. That will be my last visit there. Definite Change from visiting 3-4 for times a week before.

Very rude .. we go to different dunkin's all over .. never have a issue ...but this one !! Sorry I wasted my $ and time .. on a tight enough budget now, this is my treat to my self from time to time ..and they are the only ones I can say even charged me for ice in my coffee .. and were rude about it too !!!

Bad Experience.. I arrived at 9:43pm on my way to my night shift and the doors were locked, the door and website both stated that this establishment is supposed to be open until 10pm. The employee in there just looked at me and ignored me. I hope that this one employee's attitude does not reflect that of Dunkin Donuts as a whole. I felt unappreciated as a customer.

I'd like to know what the unwritten rule for being rude to customers is at these Dunkin Donuts chains. I find myself, the customer, being more friendly and well-mannered than DD staff. Does it have to do with tips? If so, I find that very off-putting and self-centered for the average person, not rich, who just needs a few items for the packed morning commute like any other fast food chain. Rolling eyes, talking in another language to their coworkers while not even paying attention to the customer as they check out, stale coffee for the non-tipping customers, and not even greeting the customer are just the beginning at some of these chains. Disgrace.

well... I pulled up at 9:52 and the door is locked. Guy behind the counter literally laughed at me when I mouthed "it's not 10 yet" ... and gave me the slice the throat motion and mouthed "closed". Nice work buddy. Hope your boss knows you turned away customers (two others tried to come in after me too)