Braum's

Braums is amazing, but this location is awful in terms of service. The girl at the window asked us to pull forward when we were the only customers in line, and when we pulled forward I saw her clearly making less than appropriate gestures through the window and waving at us with her arms. When she brought our food out she was fairly aggressive and nobody there will answer the phone after the fact to address the issue. Not sure if management was present today but I wouldn’t want somebody working at the window who is rude to customers, completely unprompted. Everyone has tough days, and the service industry is awful to its workers, but this person was taking out some misdirected aggression on two completely unrelated people just purchasing food in a drive thru.

Always a fun family experience! We live buying our milk from here, and it’s a great treat for the kiddos after we eat the main meal at another restaurant. They have plenty of team members and when our group of nine stood in line, they all raced to get us through as quickly as possible. Such great teamwork!! Well done! Ps- the mixes are sooooo good!