7-eleven

I am a frequent customer at 7-eleven and I love 7-eleven ever from the time I lived in NYC last year. A few weeks ago I walked into this store to make and buy an iced coffee. It was the first time I made an iced coffee myself and I didn't know how it was going to come up. The vanilla coffee creamer that I used to use in my hot coffee ran out from two bottles, so I had to settle for an Irish creamer from another bottle. To my surprise the drink ended up to be so much better than I hoped it would be with the vanilla creamer. When I was ready to pay at the register the cashier girl tried to charge me a different, higher amount than the one showing at the iced coffee machine. When I told her about the price at the machine she said: "This is the price, sir", I said: "No, the machine has another price, come I'll show you", she came with me, I pointed at the line of prices for each size and she said:"Those are old prices" I said " But that is not my fault, you have to honor the prices that are there", she said " No sir, this is the price now". At this point I got upset and I told her in a loud voice that she could not overcharge me for the item, then she said "I'm going to call the police then", I said "Good! call them, I am going to call them too", and I did. When the police came they spoke with her separately and she lied to them saying that those are promotional prices that are not good anymore. I did not buy the iced coffee and I am never coming back to that store again.

When I went into 7/11 I was unhappy with the service. I had an issue with the soda machine. A nice young female was behind the counter trying to close her shift. She stopped what she was doing to come help me. She was polite and asked how my day was going and even asked if she could help me with anything else. I have never got such amazing service like this before at a 7/11. She went out of her way the entire time to continue helping me. Her name was Pamela. This was at the 294 N Main St, Spring Valley, NY 10977 the cashier Pamela truly made my day better and I will be back because of her.

Employee doesn’t know the difference or the food they offer Once told the cashier what you wanted was not what was given she rolls her eyes and mumbles under breath like you can’t hear her or see her right in front of you. Did not get what I wanted wasted 10 mins in there when I could have gone to a different 7-Eleven on 59 for better and friendlier service who would go above and be on for their customers unlike this one.