Reviews of Kfc

This KFC messes up my order EVERY single time. It is SO frustrating. Either something is missing or wrong. The past three times I've ordered: missing fries, missing biscuit, mashed potatoes instead of mac n cheese. My boyfriend is never missing anything or has an incorrect item. I don't know how I get so unlucky. I wish the other KFC was closer because the one or two times I've been that way, they've not messed up my order.

This store needs a while new night crew and managers. Especially when you call and speak to a manager about a bad employee, and said manager pretty much calls you a liar and then flat out gangs up on you when you're still speaking to him. Their Corporate office is definitely going to be contacted ASAP!

Very disappointed. First time ordering online. My order should have been ready by 7:20 p.m. front doors were locked already. I was then forced to sit in the drive-thru for almost 25 minutes. The fries were dumped in the bottom of the bag with an empty container on top of them. They were not dumped from me. The container was upright. All of the fries were cold. I believe they were very understaffed. I use this store a lot. Trash was on the floor that they walked around. It looked like somebody had thrown a box container on the ground and walked out. If I cannot trust them to put fries in my bag properly how can I trust them to prepare the food properly.

DO NOT EAT HERE! Our entire family felt sick this evening after eating lunch here earlier this afternoon. We are all having major stomach issues. We called the restaurant and they said no way it can be our food. We were all fine I til we ate here. Save yourself a constant trip to the bathroom and go somewhere else.

My partner and I wanted to try the Beyond combo which I believe comes with fries. I had to repeat my order multiple times. After making my order clear 3 times they still messed up our order. We ordered the beyond combo, mash potatoes and gravy, mac, and biscuits. We got the meal without the fries. And they also left out the mash potatoes and gravy that I had ordered. And their brisk tea tasted like dirt. This was my first time ordering from KFC and I’m absolutely disappointed. The staff was very distracted and clearly not listening. Also when I asked for the sauce they did not give me those sauces.

Online ordering is a joke. Leave after they say my order is completed and ready for it to be picked up. Turns out it was never close to being made. Waited for 5 minutes and no one helped or offered to help. Then they said it’d be a few minutes until my order would be ready. 20 minutes later and still no food. Had to talk to the ASM to get anything done and get my food. They didn’t seem urgent to take care of customers at all. This KFC has lost my business and will be going else where