Shari's Cafe And Pies

We were seated quick and given drinks and then ignored for 30 minutes until we flagged a different waitress, I think the manager, maybe. She was more attentive and got us what we needed. Which is why I didn't leave a 1 start. We got the chicken fried steak dinner. The food was good, but the place had a dust problem on all the lights.

The AGM was the “cook” we had no silverware. Food was not served at a safe or edible temperature (cold not hot), “gravy” was thick as paste, mashed potatoes were oxidized and shiney. Ordered a Sante Fe Sandwich and as you can see in the photo it was a cold egg, cold bacon, a cold piece of cheese and NO condiments. No Santa Fe sauce or even Mayo. Ordered Stuffed Hashbrowns and they were cold, undercooked, and had a single piece of slice cheese in them. None of the other condiments that are supposed to come on the stuffed Hashbrowns. When we asked to speak to the manager he came out and said “sorry” and walked off. The tables were all dirty. And It was not even that busy. Someone who came in AFTER us got silverware, drinks and a full meal before we got our meal and I never got silverware or my drink. WE ARE REPORTING TO THE HEALTH BOARD BUT WANT PEOPLE TO KNOW. DO NOT EAT HERE. We tipped our waitress and told her to file a labor board complaint. She was lovely and should never be put in the environment she was working in:

I asked if they still had cinnamon rolls. The waitress said that they did and in fact they had some fresh ones. So I ordered one. The roll I ended up getting was NOT fresh. In fact was both dry and hard. My waitress did take it off my check. I do not have any complaints about the wait staff. All were friendly and helpful.

Food is actually pretty decent I’ve been going to Sheri’s since I was a kid, but the service is not great and the waitresses never go out of there way to be too nice, and never stop in to check on how you’re doing we still always leave a good tip but the service is very mediocre/poor. Also as a spice lover I love adding hot sauce to a lot of my meals but they only have one option (Tabasco) whereas other restaurants of the same quality have 3 or more options. Overall I think Sheri’s could improve if the service team put in a little more effort.