Ruby Tuesday

Wow. We were passing through the area and stopped in right at 7pm on a Tuesday. There were maybe 20 people inside (several of them at the bar). We ordered 2 chicken quesadillas with a queso & chips appetizer. Everything was SO slow. The queso came out with barely a handful of chips (clearly not enough). When our quesadillas came out (minutes later) the chips were gone so we asked for more. Never saw them and when our server FINALLY came back, we asked again. Several minutes after that she came back with drink refills and said she'd put in for more chips. We waited again for chips and by the time they came we had finished our food. Even though, by this point, the queso was stone cold, we ate it anyway. Maybe now we know WHY there weren't many customers....the locals know and avoid this location. One star only because the food was good when we eventually got it.

When we arrived, we were told they would have to seat us at a table because there were no booths available. I looked around and clearly counted 8 booths from the entrance. Once seated, we waited a bit for our drink orders to be taken. We then waited almost a half hour for our drinks to arrive. The restaurant was not crowded by any means so service should have been quick. Once our order was taken, it took forever for our appetizer to come out along with my son's food as my wife and I had salad bar. I ordered the unlimited cheeseburger sliders to go with mine. The first ones came out fairly quickly. After ordering my second helping, I waited another half hour before I told the waiter I didn't want them and to take it off the bill. We made the mistake of ordering desert which also took forever to come out. Our drink glasses were left empty on the table for a very long time before they were refilled. The waiter, Kevin was very polite but took no rush to see that we were taken care of. I think this service was totally unacceptable for this type restaurant. It will be a while before we ever return. Unless they change things soon, I don't recommend this place to others.

This Ruby Tuesdays is really pretty good. They have a large menu and serve classic American food. From steak and seafood, to pasta and healthy salads, they have it. A good selection of healthy dishes which is a bonus for those folks with diabetes like me. I love their salad bar... its enormous. They have a full bar for those looking for adult beverages and many non-alcoholic beverages for everyone else. Service is good, but a bit slow if they're real busy. If you have a problem the manager is always happy to talk with you. Prices aren't bad, competitive for the area and type of restaurant. Steak dishes are delicious and did I mention the salad bar? Really, it is enormous and unlimited trips (for less than $10 dollars). I'd recommend you eat there, just be patient if they're real busy. I think you'll like it.

We tried this location for the first time last night. We were greeted by a host who only gave us one roll of silverware. We were then greeted by our waiter who immediately mentioned that he has been working for too long that day and he was ready to go home (I get the humor but that doesn’t exactly make a tipping customer feel welcomed). The salad bar seemed clean and well stocked which is good because I ate more of my salad than the actual meal. Everything seemed bland and portions were small. It looked and tasted like it was either microwaved or fried to death. Prices are horrible as well. You can get a much better meal in Spartanburg for the money. It’s no secret why this place is empty when other restaurants in the area are busy...