Ihop

We had been seated at a booth within minutes of walking in the door. The waitress was awesome! She had a great personality and was on the ball the whole time we were there. Once we ordered our meals, it only took 15 minutes at the most to get all our meals served to us. Everything tasted great and the serving size was great for the price. I would recommend IHOP in southington, CT. If you're looking for a good meal that's not too expensive.

Pathetic customer service. No value for customers first of all. Working in a service restaurant; you expect customers to request utensils, dressings etc. Waiter tells you don’t ask for these items - Un-believable! Can’t handle a group of 10 people. You guys need to appreciate business especially from groups. Give no service & instead give attitude to customers and then expect tips which you did eventually get but don’t deserve it! Once again don’t work in customer service if you can’t handle it.

The food was ok. It took forever to get it though. I understand there may still be staff shortages but for pancakes and bacon it really shouldn’t take that long. The biggest reason for this review is to tell them they have an asinine business model. They had a guy doing balloons there which I did not expect. Problem is he’s only 1 guy and makes these intricate designs which take about 15 minutes per kid. We were there for over an hour and a half since the food took so long and he didn’t have time for us. My kids went from being excited with their hot cocoa and pancakes to crying that they didn’t get a balloon. We would’ve waited but he said he had 3 tables ahead of us still.

I haven’t eaten at ihop in a while and some of my favorites weren’t on the menu anymore. No big deal but our table was dirty and sticky. We asked for a high chair and they completely forgot we ended up grabbing it our selves. Food was ok and the coffee just didn’t seem right. Kind of upsetting because I like I hop.

Wasn't happy. Usually my family and I eat here once in a while and we have no issues. I also know things happen which is out of our control however, with everything going on I would expect them to do a serious cleaning. I was wrong. When we were shown to our table my wife and I we had a booth and the chair was dirty with syrup, my wife asked could someone clean this up. She was given "of course" someone came over and quickly wiped the seat and was gone in a second. She barely cleaned and there was still syrup leftover I then proceeded to tell my wife it's okay I will sit there instead I didn't want raise a fuss so early. The waitress was fine and attentive super nice but the reason why we left because of the dirty silverware and cups we received before actually getting our food. Cups had visible spots and you can feel the grain on the cup and then finding food particles on our silverware. The reason why we noticed was because we asked for a cup of hot water to put our silverware in.. So our morning was ruined thanks to whoever was the dishwasher that day. I am not saying not to eat here to each is own but, if you do please check your stuff before drinking or eating. If someone is sick and the dishwasher isn't cleaning the dishes good they are literally getting others sick. We could've been just the unlucky ones but, still watch what your serving to people.

Hello & good morning from the GrapeSeed. I thought this location was going to be different, but I quickly found out it was the exact same. This waitress took forever to come to us after we were seated, and then we watched a table that came after us get their food first. I’m getting fed up with these incompetent humans that are hired for these jobs, people nowadays have absolutely no brains. It’s sad. Oh well, it’s just iHop