Dunkin'

No management on site... placed an online order to pick up inside and still waited 15 minutes!!! The point of ordering ahead was so I didn't have to wait for a long period of time to receive my beverage. Girl was asking coworkers how to make the drinks as she had no clue... including mine. This is the 2nd day in a row where my order was messed up. Perhaps it would be a good idea to have management on site until the morning employees are comfortable with their position and able to make coffee properly and efficiently. Now I see why there is such a high turnover at this location.

Stopped at 6:55 pm on a Thursday (6/8/22) night sat in drive thru for about 5 mins no one came on the intercom . Thought maybe it closed early ( usually opened till 8) so I left Passing by the drive thru window .. I notice all lights on and someone standing in the store. If the intercom wasn’t working a sign on it would of been helpful. I stop about once a month when I’m in the area. 9 times out of 10 it’s usually one of best ones around .

Ordered 2 coffees with caramel swirls and I’m pretty sure they just put the pumps in it if anything. Tastes like burnt garbage. Coffee is obviously either burnt or old as usual, and it was only 6:30pm. No stickers on the cups to indicate what was ordered and no receipt. Typical. This is why I go to Starbucks. Last time I came here the chai tea tasted like it was expired and the drink was clumpy, with incredibly bitter syrup in the bottom of the cup, and when I went back and told them what happened they visibly didn’t believe me and just assumed I was being dramatic and they made another one, which also tasted like dish soap. I’ll stick to real coffee shops from now on.

We went through the drive through and placed our order and when we got to the window it was wrong. We sent it back 3 times before they finally got it right. Had I not already had the payment processed I would have just gotten my money back and went elsewhere. The staff was rude on top of it all. They acted like it was an inconvenience to fix their mistake. We can’t even give them one star because the whole experience was that bad. The only reason they got it was because it won’t let me not give them one