Sonic Drive-in

Meant to rate 4, not 3. 1 of 3 items was wrong, Im sure they would have corrected it if I didn't mention it because the error in flavor ordered/flavor made was still going to be a tasty treat so there was no real complaint. Next order, a few days later, got a right product, wrong (bigger) size. Mentioned it, but also told the food runner, who was very pleasant, that it was no biggie. (Because it was the size delivered on the reciept, meaning had I paid attention to the screen during ordering I would have caught it) The quality of our items have been excellent both trips. If there was a 4.5 I'd rate that, I just can't give 5 stars with 2 errors in 2 orders, but I will definitely be back and recommend to others.

Never have I had problems with Sonic, no matter which one I've gone to. With that being said, today was different. Went to the one on Nissan Dr and had a rather large order. We are a family of 4. Anyways, placed the order and when the girl brought it out I asked her which shake was which (they really need to label) one we couldn't figure out what it was, should have been chocolate-definitely was not, so said let me remake it. Cool. Waited 15 minutes before calling them back, food is getting cold by now, called back told the girl (different one) that I was waiting for a chocolate shake, ok be right out, 10 minutes later still no shake, I just leave with what we had. Food was good not hot cause I waited so long for a chocolate shake that my son never got.

Sonic is Sonic. Going through the drive-thru gets a little tedious when you have to repeat your order. I'm sure they're noisy inside working and getting orders prepared. What I fail to understand is the simplicity. How easy it is for them to get a order mixed up. I know kids need jobs and I know they're going to college. And having a job to help pay for books and college is a good thing. Just like going to college do they have to pay attention.

After an hour of waiting they got my order wrong and when I asked them to fix it they seriously scraped the stuff that I didn't want off the burger and handed it back to me within seconds. I can tell because the bun was still soggy from the lettuce they scraped off. They just slapped two pieces of cold cheese on it like I didn't just pay money for freshly cooked unscraped food. Y'all give sonic a bad name. 😡 Stop hiring so many kids that only care about hanging with their friends and get some real adult help in there to manage them!!!!

Went to drive thur the girl sounded high and I had to keep repeating my order so she can get it right then finally got my food and It was still wrong. It’s so many teens working there that there not taking there job serious. They was all playing around inside and outside. I feel like if your not going to take your job serious you don’t need to work there.