Taco Bell

My husband and I decided to stop by taco bell / KFC place in Smithville tn. Drive thru was busy and going inside was no waiting. I went in to order which was very clean and all condiments were stocked. The girl who took my order was new and unsure of herself. I ordered a crispy cheddar cheese with chicken chalupa for me and my husband a cheesy beef melt and a bean and rice burrito. Got my order went out to our van opened up my chalupa and it wasn't the crispy cheese so I took it in to get the right one. They brought another one again I go out open up it was the crispy cheese one but not chicken as I ordered. So I go back in again they comp me a small drink and finally I got the right one. It was good too.

Where to begin..... I completely understand that every restaurant/business in America right now is low on help, but there's no excuse to completely mess up and order. Especially a $35 meal, plus shorting our order 5 chicken melts. Get home to look at our food and what do we see besides the missing 5 melts??? Burnt and i mean burnt quesadillas and the corners didn't even have cheese. Our Supreme burritos with added potatoes we ordered.... yeah 1 peice in both and one didn't have cheese or sour cream. The cheese rollups... yeah cheese wasn't even melted, didn't even look like the Tortilla was even heated. Now i don't expect a gourmet mexican dinner from taco bell but jeeze even for Taco Bell standards that was by far the WORST meal I've ever got form a Taco Bell. Im also in the restaurant business and let me tell you this is NOT how you operate a restaurant. I have also contacted corporate to let them know of the situation. Again not trying to be a "Karen" but there is no way a business can run successfully like this.