Pizza Hut

Well to start off with I've not been a huge fan of Pizza Hut for some time now. At least since right before the pandemic. Their price hikes and penny pinching with toppings due to the fact that they were the only pizza place in town made them insufferable. Once they closed their dining room when the pandemic hit and everyone stayed home I was hoping It would give them a chance to reevaluate their position here. Especially given the fact that we got a domino's a few years ago. Today I ordered some pasta and pizza and set it for delivery (due in fact to then offering delivery) and was given a call by the store that they had no drivers. I understand things are tough all around and keeping hard workers has become an ever increasing burden these days but sheesh. Upon finding out that I needed to go and pick it up I decided that I would step inside the store due to it being so hot outside and that they let people come in to get their orders now. Not only did I stand at the counter for well over 10 minutes without a soul coming out to greet me but I also heard the phone ring and them screaming we're closed and laugh after letting the phone stop ringing. I dont expect much from this particular location anymore but this was a whole brand new level of low. Highly unprofessional and very immature. The only reason they got 2 stars is because I got my whole order and they didn't forget anything. Gonna do my very best to avoid this place from now on.

We have always ordered from Pizza Hut and when we moved to Smithville TN it stayed the same. This store is awesome we have never had any issues and our pizzas are always great. The store employees are awesome even during these crazy times. We would highly recommend this Pizza Hut to our family and friends.

I ordered a Tastemaster large pan pizza with extra cheese. You would think that when you only have no toppings on a pizza that you can get up to three toppings on and pay for extra cheese, that you would get plenty of cheese. I even specified that the cheese be spread evenly across the pizza. It was not. The cheese started almost two inches from the edge of the crust on some of the pieces. In addition, the lid was mashed in and the cheese stuck to the lid. Not a happy customer, as this continues to be an issue.