Sonic Drive-in

Stopped by with my son tonight for dinner and it was good. The employee who took our order was very nice and attentive. She was sure to respond to us as soon as she knew we were there and she read back our order to ensure accuracy. She spoke with a smile and was great. We had to wait a few minutes for our food, which was understandable and expected. We had no issues waiting. The food was fresh and nice and hot. Our burgers were made properly and to order. The only issue we had was our tater tots were under cooked as they were pale and soft, and they were extremely salty. We could deal with the over salting of the toys but with them being pale, soft, not crispy at all, no color, made them unenjoyable to eat. They were hot and you could tell they had been in the fryer as you could feel the oil on them but they looked and tasted like they were taken out of the fryer too soon. The employee who brought the food out to us to our car, was very nice and made sure to identify the food and drinks as he was handing them to us. He spoke very softly and it was hard to hear him as There were several cars coming in and going through the drive-thru which was located directly behind us in the parking stall that we were pulled into. All in all, it was good. The employees were nice, friendly, helpful, and seemed to do their job quite well. The only downside in our experience was the tater tots, which unfortunately was a bummer because Sonic is known for having delicious tater tots.

Food was great. The person taking our order seemed overwhelmed and missed one of the combos. However, the young man that brought out our food (Tyreece?) and got the manager for us was AMAZING! So very polite! Then the district manager and her daughter cleared up the problem and fixed our order. Because if them we will go back!