Taco Bell

every time my friends and i come we definitely order a little more food than an average order so being told to park and wait is more than expected but EVERY TIME we’ve sat in the parking lot for 45+ minutes and it’s ridiculous. and on top of that the food is always pretty below average. like i don’t expect much from a fast food restaurant but the food is almost always disappointing :(

I don't know if I'm stupid or what I keep telling myself I will never go back to this location but I do because it's by my house and it's convenient. So tonight I go and when they hand me my order of course it's missing items. I explain that to them and then they hand me another bag that is still missing items so after the third bag I count everything and I leave. Then when I get home I am so unimpressed with the food because of the fact everything is not how it usually comes and the amount of meat that usually comes on these items is less than half. So I call the store and ask to speak to the manager who tells me she is the manager and her name is Sierra not sure of the spelling maybe ciara. And I explain to her what happened. Very very very unimpressed with how she handled it being a manager myself. Then she got rude and told me she's too busy to talk to me. I will be doing everything in my power to make sure I get my money back. The Audacity Of it is when I mentioned a manager that used to work there that always had my order right and actually went above and beyond she said oh she was fired because the store was doing bad. And 100% ever since that girl left I have had a bad experience every single time. Do not go to this place unless you want to waste your time and money!!

My husband went to pick food up through the drive thru and the dude had an attitude to begin with when he ordered. Once he ordered the food the dude didn't even acknowledge him, he had to ask to see if they got his order. They seemed confused and honestly on something when he paid and got the food. We know that most people working here are probably young kids...and that it's a fast food restaurant, but come on! They might not be polite and customer service skills a big 0, but they could have gotten our order correct atleast. They were out of the cheddar chalupas they said, so gave us the regular chalupa boxes, except none of them came with burritos, and they also forgot our twists. I work in a hospital, and my husband just got off of work as well...we just wanted something quick to grab so we can eat with the kiddos and call it a night. When I called the store to complain about the missing items, the dude didnt even listen to me, and started talking over me to someone. When I asked for the manager, he claimed it was him. I then expressed my worries about the order, all he had to say was "okie dokie." This place was convenient to our home, and again...we just wanted something quick so we can rest for the evening...but definitely not coming to this location again. It was upsetting for a kid to talk to me like that, and not even try to be helpful about the order they messed up. It will be a hard pass for us next time, would not recommend. Our cashier was Delshyna by the way.