Taco Bell

Very rude drive thru teller. Her name is M Luis, in retaliation for telling her that I will let her know what our order is after we decide she puts busted salsa packets that have been dried for days in my order cross contaminating My order( who would eat that?!!!), Then you call to file a complaint the store manager basically makes it sound like it's normal and no big deal. Not to mention on the way out of drive thru when we were paying I hand over my wife's chime card, she takes it gives us our order says have a good night and slams the window keeping the chime card, so I wait until she opens it she says "oh oops sorry". I'm sorry but people like that shouldn't be working with customers, we don't want a refund we want a settlement!!!!!!

Possibly the worst experiences I've had at a Taco Bell. First I went through the drive-thru and they were very rude but I decided that was just one bad experience. I went back the next day and they just seem to not have anything that every other Taco Bell has. 10/10 will be back to Taco Bell. Just not the one in Skiatook, Oklahoma 0/10

We went through the drive-through, a young lady asked what we would like to order. We were still looking at the menu. Not even 35 seconds later, two other guys were telling us we had to order now because they were on a timer sounding very aggressive, we were the only ones in the drive-through at this time; I told them we would order online, so we parked by the front doors, and I used the app to order. Then an older guy [Steve] came bursting out the doors to yell at us, asking, "are you guys messing with us or what" sounding extremely hostile. The sauce packets have also been nasty with dry sauce and leaking the past few times. Quality control is needed at this location with corresponding customer service training. I understand when things get busy as I also work in fast food, but rushing customers is not the right thing to do when it's slow.

I have been going to this location since it was built years ago and never had any problems with them. Now it's impossible to get your order correct and the quality of the food is shameful. And the app NEVER works here. We drive 20 minutes to get there and then they can't find our orders. And since we order online exclusive offers we aren't able to get anything we had planned on. Their customer service is ridiculous. Rude and unwilling to do anything to try and get your order fixed. They just stand there looking confused and do nothing. Contacted customer service twice with no reply so far.