Godfather's Pizza

If I could give zero stars I would. We ordered a few weeks ago, our order was wrong and missing items. I called and they placed a credit on our account to make it right. Great. I was happy with the resolution. Today, we call and place another order. Confirmed the credit was in our account and placed our order. Paid for the delivery service fee which was totally understandable and I wanted to be able to tip the driver. Get our order and missing our entire order of breadsticks. So I call again. They said they would send someone out with them. Awesome. Rectifying the situation. 10 minutes later we get a call saying since our credit was used (Somehow one large 2 topping pizza is $30) we would have to pay to order the breadsticks.....but yet I wouldn't have been charged for them before since she told me I would only be charged for the delivery fee. HORRIBLE customer service. Very disappointed and we will not be ordering again.

First I ordered on their app Jan 2nd at 5:55 for pick up and it said 2 hours! 2 HOURS FOR PICK UP!!! Called and canceled it right away. Called on the 4th because they still charged me for the pizza I didn't get. Manager said she would talk to someone, get back to me and get it taken care of. Nothing. So called again on the 8th... talked to same lady and got told basically the same thing and again.... NOTHING. Still never got my money back. And yet I was stupid enough to order on their app again. Ordered at 5:56 the ETA was 6:45. Called at 7:20 because I still hadn't recieved my pizza. Was told basically they didn't tell people it would be 50 minutes (would be longer don't remember how long they said they tell people) to get their pizzas even though that's what the app said. Finally got it at 7:45. Great place... great ppl. Definitely good at keeping their word to customers. Wish I could give negative stars

We ordered a large pan pizza suppose to be half pepperoni and half Supreme. The Supreme side was not Supreme and the pizza was doughy in the middle and the person taking the orders argured the difference between Supreme and meat combo guess I have to find another pizza place. And management should make sure they are not rushing the product through the oven.To bad 35 dollars straight in the trash.date 10/24/2021

Ordered a pizza over the phone, and hour and a half later a door dash driver calls me looking for my house, Come to find out they incorrectly typed my address in & he had driven to the other side of town. I attempted to call in 4 times only to be sent to a “manager” that never picked up. Super frustrating when the customer suddenly becomes the middleman between godfathers and DoorDash. I didn’t even order through DoorDash! Eventually was able to get through to the store where I just figured I’d cancel rather than get a cold pizza. So here I am 2 hours later, still hungry. How long has pizza delivery been around? You are doing something wrong!