Burgerfi

Placed an online order and was charged twice for some reason. Called and spoke to a female who proceeded to tell me she couldn’t help me out because “it’s the dinner rush and we’re busy now.” Arrived 20 minutes later to pick up my food and inquire about the double charge. At the time, there were no customers and the employee in front was on her phone behind a cooler. She told me to come back the next day to speak with a manager and didn’t know how to correct the double charge. I was just really baffled by the whole interaction so I took my food and left. The charge was ultimately corrected but the way it was handled was enough for me to never go back to this establishment ever again. The food was also subpar.

We have been to this BurgerFi several times and enjoyed each and every time. The staff are very friendly and place is clean. The meals are made to order. My wife likes the veggie burger and fries. I tried the chicken and avocado sandwich which was very tasty. The fries are outstanding. We highly recommend dining at BurgerFi.

Solid burgers. Very good and fast service. Ordered online for pick up in store Quick and easy. Food......i had a veg burger. It was very good.just for burger and fries paid 18$ little much. But 10$ for the burger was worth it. Got fries and onion rings on a cajun seasoning. Seasoning was good. The onion rings were large and only like 3. But i lt was good. Fries.........a no no for me. From pick up and when i got home was less then 2 min. And the fries where already cold and stale ...i just got a bad batch i guess... Thats why 4 stars not 5. Friend got a diff. Burger she enjoyed it as well. They have kids menu. But its limited. Their sauce is just a mayo ketchup+ something combo. Packaging i like alot. Not sloppy . kept the burger nice and cozy.