Pizza Hut - Shakopee - Photo album

They are very rude! Got my pizza cold and burnt black and 2 hours late. I called to get a refund and they hung up on me 3 times and never got a refund. The girl in the store is awfully rude. DO NOT ORDER FROM HERE UNLESS YOU WANT COLD PIZZA AND HORRIBLE SERVICE!

Last month I ordered 12 pizzas…. Took over 3 hours to deliver and I’m 3 minutes from the store. Not even an apology. I should of cancelled, but felt bad. Today’s order, hour and a half.. for 2 pizzas. Time for some company adjustments and time for me to end relationship with PizzaHut. I’m sure there

I purchased pizza on June 5th I never received it, I went to the store the following morning and after waiting in the parking lot for the manager to arrive, I was let in to try to figure it out. She told me the order was canceled and I should receive my refund in 3 to 5 business days. I asked why it

Friday night pizza order took over 2 hours for delivery. We called an hour in and were told it's on it's way. An hour later we call again to cancel when our doorbell rings. In their defense the driver said another driver walked out. My favorite pizza was cold, not the way I like it. And I only real

This is by far the worst and most incompetent restaurant on the planet. Poor management. Employees are in inspiration to lower minimum wage. Awful customer service. I'd give this zero stars if I could. Instead of redoing this pizza hut they should have bulldozed it.

Worst service ever! Ordered door at 4:00. Our food comes as of course the one thing my son wanted was missing as well as another item. I call them back multiple times and they keep telling me the driver is here but he never shows up. Get it together!

So the delivery driver would not come in my building because I live in a secured apartment.? When I called to inquire about this with the manager she simply hung up on me... Okay, I guess I'll have to take it up the ladder to get any explanation as to their reasoning. Not a problem. I work in custom

Ordered online for scheduled delivery. Wrong pizza delivered. Called store and they only said we do our best to replace it and hung up without any timeline or apology.