Mutt & Joe

I LOVE these guys!!! They took my Charlie Girl and gave her the ultimate makeover! Everyone that works here is sweet as can be and they are by far my favorite groomers here in maryland. They stay booked so make sure you call in advance for your appointment, I promise you it's worth it! Plus they are affordable to boot!

I’ve taken my dog to this establishment twice and didn’t have any issues initially. However, last week I took him in for a wash and grooming. It’s now probably a good time to mention my malamute is an extremely happy go lucky dog, borderline goofy. My husband dropped him off to Vince and went to run errands while the dog is being taken care of. When they called that Poncho( my malamute) is ready, my husband went to pick him up and immediately noticed the dog looks matted, is still damp, and overall not in good condition. He brought Poncho home and I was beyond worried- I had never seen his skin so patchy- once I spread the hairs around- his actual skin was red… on top of it Poncho was just not being himself… he was just sad and apathetic, borderline lifeless. He was clearly traumatized by whatever happened to him while in this establishment. My husband was able to reschedule an appointment for the groomers to take a look at poncho and correct whatever they could. My husband was 10 minutes late for that appointment, and got turned away. EVEN THOUGH THEY HAD CARVED AN HOUR FOR THIS APPOINTMENT( so technically there were still about 50min left to perform the service). When I called, Ashley answered the phone and it became instantly clear that neither she, nor this establishment are capable or equipped to handle or provide adequate customer service. It’s apparent that the folks who work there are not well trained and cannot handle specific breeds. More importantly, I am absolutely convinced they have zero regard in handling the dogs they groom with care and borderline abuse them, if given the opportunity. Hence why they still do not allow pet owners in the shop, even though all COVID mandates have been lifted. I adore my dogs and their mental and physical health are extremely important to me. It goes without saying that I won’t be back in this establishment, however I highly encourage you to steer clear from it as well, as I firmly believe there’s a fair amount of animal cruelty/ abuse happening behind the scenes. Thank you for taking the time to read this review, I hope it was somewhat helpful.

This was my dog's first time at Mutt and Joe. I was so impressed with the owner and the staff. I asked if they would take pictures and they were happy to do it for me. Pete is an 11 year old that I adopted from the shelter so I wasn't sure how he would react. The pictures show how happy he was and the owner and groomers brought him out and told me how good he had been. Pete will definitely be back!

Terrible! Took my dog there to get groomed and he still was wet, which had him smelling like a wet dog, but what really top it off is I had been waiting 3 months to get my dog in. When it was his day to get groomed they cancelled it and put him on a waiting list and haven't heard from them since. Never coming back!