Dunkin'

604 Ritchie Hwy, 21146 - Severna Park
Updated on
Cafe
★★★★★ ★★★★★
3.8/5
1010 recommendations

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3.8/5
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🕐 Opening Hours

Open now Closes at 09:00 PM
Monday1 05:00 AM - 09:00 PM
Tuesday2 05:00 AM - 09:00 PM
Wednesday3 05:00 AM - 09:00 PM
Thursday4 05:00 AM - 09:00 PM
Friday5 05:00 AM - 09:00 PM
Saturday6 06:00 AM - 08:00 PM
Sunday7 05:00 AM - 09:00 PM

Google Reviews

4.1/5
★★★★
235 Google reviews
C

Cora Grayson

3 weeks ago
★★★★☆ 4/5
They are always pretty quick with drinks, it should be noted however recently their dine in has been closed. They always make good drinks however and the staff is amazing good job!
Google
M

Malia Sus

2 months ago
★★☆☆☆ 2/5
Store is okay. Employees are friendly. The issue, what has been the issue since they started employing teens (no offense) is that the coffee is bitter. I get extra extra. And despite that, it tastes like no sugar was added at all. Except the last two swallows. They taste great. The issue is that the coffee is not being stirred. So the sugar and the creamer is not being mixed into the coffee. And it wouldn't be an issue if I were going straight home I could stir myself. But in the car, with no way to do that, you have no choice but to drink it. The other issue is they give you 5 coffees and no tray. They actually hand you 5 coffees, one by one out of the window and don't think to offer one. Like where am I putting them all? My head? 😆 And .... They don't give you the tabs to cover the mouth piece. So boiling coffee hits your hands as you're balancing them. I do ask for the trays now. But the first few times I just figured they'd give them. But now I ask when I order and again at the window when they forget. I don't normally complain. But last time the coffee splashed out and burned the h*** out of me. Maybe teach them to put the tabs in every time. They know you're driving. Most people will want them. And if they can't do that then go back to the lids with the open/close tab. I'm not putting down the teens. I only mentioned that the issue started with them because prior, when the owners worked there, they stirred the coffee and always gave trays if you bought more than 2 coffees. I think younger kids just don't think about that. But it would be helpful if they did this small change. :) Thanks!!!
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M

Mary Ellen Schreiner (Ritchie)

a month ago
★☆☆☆☆ 1/5
This is the absolute worst DD I have ever been to...the donuts hard and smashed a mocha coffee took 20 minutes to fix the loaded w/chocolate 😒 the owner was very rude...and the only thing they give for seniors is a 5% discount. Oh you have to ask for it... BOTH restrooms were OUT OF ORDER. really. What do the workers use. Lol Anyway Never Again!!!
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T

Travis Zeeler

5 months ago
★★★★★ 5/5
Always on point. I place my order in the app on my way to work and swing in to grab it. Very friendly and eager to serve. Cheerful and thankful. The app is the way to go. Plus you earn perks!
Google
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Stacey Morris

2 months ago
★★★★★ 5/5
The management at this Dunkin is un paralleled- they are extremely helpful and accommodating, they always remember my name- they are so kind and happy every morning, highly recommended this location.
Google
J

Joseph Morris

a year ago
★☆☆☆☆ 1/5
Good coffee, but terrible food. I would have gone back to complain, but I didn't have time as I was on the way to work.
Google
S

Sylo Plays

2 months ago
★★★★★ 5/5
First time ever visiting Dunkin’ Really loved the customer service and they even gave me a free doughnut! 🍩
Google
C

Cassidy Wentworth

8 months ago
★☆☆☆☆ 1/5
The girl at the drive threw that took my order was cold to me so I didn’t pull up all the way around to hear how she spoke to the man that was behind me and she was as sweet as could be to him. I’m so tired of how the women/girls treat me different it happens everywhere. I’ve blasted several places for this and I never go back to that business!!!
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