Downtown Crossing

They tried to sell me a lobster roll with the smallest amount of lobster that I've ever seen for $20. The only reason that they get 2 stars and not 1 is because they gave me my money back. I felt tried. I would NEVER shop there again. This is an edit. After my first review, the owner of the store called to threaten me. I have never heard of such an unprofessional person in my life. I really hope that this business goes under

The lady that works there is sweet, but the owner is a real piece of work. He was very rude to me. I don't know how they are still in business in this town. Maybe he was having a bad day. I hope that he doesn't speak to all of his customers the way that he spoke to me. The food was nothing to write home about

Its 12. You've been open an hour and you've "sold out for the day" of burgers. Last time I was at your restaurant I brought a friend specifically to buy your burgers because they're fresh homemade and delicious you (the owner) verbally out loud complained "IM JUST BECOMING A BURGER JOINT." How is that a problem with you when you make quality food and I come back AND bring a friend to buy more? I now come back 6 months later and you're out of burgers after being open only an hour. To me that seems like you're limiting you're burger sales to prevent being a burger joint. Well you've prevented me being a customer ever again. Have a nice day.

I use to think very highly of this restaurant and its employees. I have been a long time customer and despite thier narrow hours of operation I made an effort to visit when I could. I even went back and gave them the benifit of the doubt after they failed their health inspection in the worst way possible. When they had to raise their prices during covid I had no problem with that and supported them in their decision. The food was good and definitely worth it. Well I recently tried calling in an order for a couple of burgers and was promptly told by a rude woman in a condescending voice that they had stopped making them for the day. No apology after and then hung up on me without another word. To me it seemed they weren't even out they simply did not want to make them after only being open for one hour. I was treated very rudely just for asking after I politely sat on hold. On a previous visit the owner expressed how he was upset that people were ordering so many burgers and that he didnt want to turn in to another " burger joint ". If somebody asked me where the best burger in Indian River County was I would have told you here. Now that they refuse to make them I will never go here again and I will never recommend them to anybody ever again. I hope the owners feelings were worth my business and maybe one day his own.