Fatty Opinion
The service here was phenomenal! The staff is friendly, helpful, and always in great spirits. The wait time for food was within 5 minutes and everything on the food tray was fresh! The tables were slightly messy however not dirty to the point you couldn’t sit. There was a gentlemen working the tables that cleaned it up for us right away and offered to refill our drinks!
Would visit again :)
Hilary Miller
Shake Shack's regular burgers are excellent, but their secret weapon is their chicken burger. The custard is smooth as silk.
leojodas
Celeste made my experience today at shake shack absolutely wonderful when she greeted me with a beautiful smile. She was patient with me as I was explaining my dietary restrictions! I was thrilled that there were gluten free options. Restaurant was clean, service was fast!
Mechelle Blue
Excellent place to grab a great burger or chicken sandwich and fries! the place was VERY clean and the staff was VERY friendly and sincerely kind (not fake nice). Shout out to the Cashier, Celeste for being good at her job and very fun to converse with ! 😊. Good customer service is a lost art and GREAT customer service really stands out so this restaurant definitely stands out because of all these things! I highly recommend you try it!
josh balboni
You order and pay at a register like its fast food, but they make it fresh for you. There's seating inside and one person getting sides of shake sauce. Maybe it's a European thing
Glen Loveland
No fault of the staff here, but given how busy Fashion Square is (especially on weekends), it's hard to execute an outstanding experience. Be prepared for 20-minute waittimes for food as well as lost orders. It just comes with the territory.
The food itself is what you've come to expect from Shake Shack. I love that the menu isn't overly complicated (been to a Jack-in-the-Box recently?!). The kiosk makes the ordering experience unfussy. Today, I had the spicy fried chicken sandwich. Great quality of meat, but just so-so on the spice level. Basic fries were nice.
I like the ease of this location. Honestly, the one at Kierland Commons is nicer, but the Fashion Square one is good for quick-in, quick out.
Madison Butcher
Our family had a great time here while visiting AZ! There were plenty of tables, we didn't have to wait long for our food, and they had a great area to put our stroller! The food was also great, as usual for Shake Shack.
Luis Rodriguez
Love the double shack burger with Bacon! Also the cheese fries and strawberry lemonade are great! 10/10
Bethany key
It’s really good, don’t be wrong, however in n out beats the price. They are both very different establishments, but it’s easy to compare. It’s just a little bit more pricey, that’s all. It’s amazing, so if you’ve haven’t tried it….go have yourself a shack burger!!
Michelle Mendes
It was very busy when we arrived and the whole time we dined in, but the young staff did a good job of being friendly and efficient. They moved the line along at a reasonable pace. The food was really good, but we were also a little disappointed at how small the burgers were. I bought 4 sodas, 4 burgers and 4 cheese fries. My bill was over $80 and that was before the tip. Kinda expensive for what I thought was a fast food burger place. We also waited a while to receive our food but like I said they were fairly busy. I only mention it because the other group we came with was almost finished eating their food by the time my family received ours. Overall we did enjoy it and I would eat there again.
Cam
Easy to order and they brought the food out to the patio when ready. I liked the Parmesan fries however not a fan of the truffle dipping sauce. Great food and value.
Amp798
Never had a better char grilled burger with a gluten free bun! And it’s safe for celiacs like me! The shake was made with real ice cream no corn syrup or junk in it! Can’t say enough about this place and the staff were great! This blows In and Out Burger out of the water! OMG! And thank you Zac for my gluten free bun!
Brenden Yoder
I was served by Celeste at the front counter. She let me customize my meal and made it a perfect meal for me. I normally never EVER leave reviews but she did a fantastic job today. The total came out to 25.01 and she got a penny from the tip jar and made it to where we didnt have to break another five. ON HER OWN!!! She is a perfect person to represent Shake Shack... She earned her tip and earned my respect. I will 100% come back because of her service today. Plus. The food was great!
-Brenden Yoder
Cosi Raitmayr
Great burgers! Our favorite part was our waiter - Michael - he is truly the friendliest, helpful and kind staff member I’ve ever had at any shake shack.
Cassie Moore
Shake shack was so good. The entire family found something delicious. The shakes were amazing. Bacon and cheese fries so good. Burgers great and chicken bites mouth watering. It was so good!!!
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