Dunkin'

I just went here with my family to get ice cream on the 4th of July. There was a small sign on the door, saying they were closing at 4 that day, but none of us saw it. The door was open and we went in, but we thought it was weird that there was an empty baking rack that we had to walk around to get in the place. We ordered and paid for our ice cream and sat at a table eating for about 20 minutes. Then an employee came over and told us they closed at 4. I said that the door was open, so it didn't seem like they were closed. She said that if the lights are off, then they're closed. But we were served and gave you our business. The employee could have been nicer, since she does work in food service/retail. The correct customer service thing to say would have been, "Sorry for any inconvenience, but we did close at 4. Can you finish up so we can clean and close up?" I would have been very understanding if she had said something nice like that.

I placed an order through the drive thru, when I got to the window to pay, the girl at the window was telling me my total and my order with her mouth full of food. That was so gross 🤮 and rude. She was pretty much having her lunch while on the clock. I don’t know her name and should of complain when I was there but she was a white chubby girl with glasses and different color hair. Manager please do something about it. Her food was coming out her mouth while talking to me.