Popeyes Louisiana Kitchen

Not only was I charged 20$ for 8 tenders, the service has dropped hard here. I used to come to this Popeyes almost everyday(a yr ago) because the chicken sandwiches were fresh and secretive was awesome. Since coming back to Schenectady I've been to this Popeyes 3xs and stopped going because the food is not fresh the service is terrible and you wait forever!! What the hell happened????? Miss my Popeyes chicken sandwiches😭😭😭

The service here is the worst I have ever experience. I will not be returning back here. I watched a line form. No employee addressed the customer waiting to place a order for 20 minute. I watched the employees gather in a group while conversing. I watched employee walk off and take a break, while standing in line waiting to place a order. Do not waste your time at this place.

There was a long drive thru line, but it went at a pretty decent clip. I recall specifically asking for hot fried chicken sandwiches & was told they cook to order, but just like the previous time, they were only warm. :/ Tried the macaroni & cheese for the 1st time. Halfway decent in that it lacked flavor, & it didn't seem that the small side I ordered was quite half of the large side (as I remember it) & was told that it was upon inquiring.

I was missing a biscuit from my order, sent a request for a refund, the situation was handle very quickly. I was impressed. Nevertheless my dinner was delicious with/without the extra biscuit My only gripe is the macaroni and cheese as well as the cold slaw ( a little bland) macaroni not sure what kind of cheese is used, but I just fix it up with a little TLC , moving food is alright.

My boyfriend and I placed and online order and when we got home, we were missing a side and some biscuits. I called the restaurant and spoke to Rose, the manager who was pleasant, professional, and so willing to help us out. When we reached the restaurant and showed the receipt, they had the food ready quickly. Rose compensated us for having to go back to Popeyes, by giving us a large side (vs regular size) and 5 extra biscuits. Every staff member was pleasant and joyful to interact with. It was an honest mistake that they promptly corrected in a professional, above and beyond manner.

We went there for fist time to check it. We ordered chicken sandwich’s and nuggets. Sandwiches did not have any additives and test almost nothing. We bought nuggets for our daughter, she couldn’t eat her food because it was very dry. French fries were very oily and test bad. I can’t recommend it for any one. I should say that it is a little bit better than McDonald’s but you can’t compare to Chick-fil-a