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Had a great time! Level 257 is a very interesting concept and they are doing a great job putting it together! I would urge those that have left negative comments to give it another try, as all of the issues complained about seem to have been acknowledged and addressed! They are definitely reading the feedback you are leaving and are rectifying things you are complaining about. Keep in mind this is a pilot program for future locations and it takes a little time to get things where they need to be. Also, if you like the concept - maybe instead of leaving negative feedback, consider calling them first and discussing your experience. Give them a chance to fix what you think is wrong before blasting them publicly. For example, we arrived, were greeted immediately, got game cards and played a bit - decided it was time to eat, were seated immediately, server was polite, attentive and checked on us regularly. Appetizers came out first, meals were timed appropriately and both were amazing! Everyone we talked to was friendly and helpful and if they didn't have an answer for something, they knew who did and got it. From an operational standpoint, if the issues complained about here were accurate, they've definitely fixed them!
Prior to having our wedding at level 257 we had been there for games and dinner on a few occasions. The food was always amazing, the wait/bartending staff always helpful, and we always had a great time. The day of our wedding they exceeded every expectation. Michelle and Brianna were responsive and attentive from the very first meeting until days after the wedding was over. The wait staff for our party, Tony and Dakota, were friendly and attentive to everyone with our party. We had a non- traditional ceremony and Brianna was there to make sure that it went off without any issue. And towards the end of the night when we had a very minor hiccup with audio in our room the vice president of the company happened to be there and came in and fixed it personally. Even though it was a busy Saturday evening the staff made us feel as though we were the only people in thein the restaurant.
So much fun! I love spending hours here playing video games and bowling as a family. Don’t miss this place while visiting Woodfield mall. We’ve hosted a birthday party here and their packages are awesome. Kids will love it and adults can have an equally good time.
The food was absolutely delicious but the wait was too long (it was a Monday and there were less than 10 people in the restaurant at the time). We waited well over 30 minutes for our food, we were about to leave & that’s when the food arrived. My favorite part was the appetizer I really loved the sauce and onion - it wasn’t too oily and the right amount of crunchy.
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I am so glad my manager planned an after work night at this fun zone. From the outside, I wasn't sure what to expect but after going up the stairs I was surprised by how big the place was. To the left they have bowling alleys and it is decorated to start the party as soon as you walk in. When I have gone bowling in the past, I needed a lighter ball and so I was thrilled to see bowling balls that looked like pool balls with 6,8,10,12 and 14lb weights. The set up on the computer was easy to figure out, but we did notice the lanes were shorter than normal bowling alleys so it took a minute to get used to it. The only downside was we couldn't order food or drinks because of the short staffed, so I am sure it would have been a better experience and we would have probably played longer, but I understand staff shortages. They were out of their signature drinks, but the mango Margaretta was really tasty. Everyone was happy with their meals and the prices seemed average. On the other side of the Enterrium is filled with video games and prize games. While walking around with all the games flashing lights, I kinda felt like I was in vegas for a minute. I plan to go back and would highly recommend if you are looking for a fun place to hangout with friends or family.
It was super fun! A fantastic selection of different games to play. The Connect4 Hoops basketball game is the best!
Security had us walk outside and walk around to reenter after we stepped out into the mall waiting for friends. It just made the gaming even better 😌
I love this place! I have been coming here since before they switched companies and for me nothing has changed. The services is always friendly and the food is delicious! If you come here I would recommend the Texas burger with the Sweet potato fries are the best ! Their Nachos are amazing! The BBQ pulled pork Nachos are a favorite between my family and friends that’s the dish that everyone always likes. Definetly recommend this place 😌
Craig Samuel (casamuel)
+4
Food was much better than expected. Burger and sushi were good, cheese curds were hand breaded. The jalapeno jelly was underwhelming.
Games were all functioning very well, lots of old classics and new games also. About 15 pinball options, table hockey, foosball, skee-ball, old arcade games like burger time, tapper, and q-bert. Latest pinball machines, and some of the best classics.
It made for a fun evening for two for about $100 with food, drinks, and games.
This is the greatest place to take your family in Schaumburg. The staff, especially Dawn, were some of the sweetest and most understanding staff I have ever met. Dawn felt more like a friend than our server. The food? Amazing. My burger was piled high with everything so fresh and cooked to perfection.
There are so many games and everyone around is having such a good time. Something that we all need in this day and age…a nice escape! This is the perfect place to escape to. Prices are extremely reasonable and the portion sizes are HUGE! The people who work there? Top notch. A++++ Everybody is so friendly and so welcoming.
The place is huge too! They have bowling lanes, a place for parties too. But the selection of games they have is incredible. If you are a gamer, this is where to go. Perfect for a Sunday Funday!
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