El Charro

Updating my review to five stars to reflect the past few times I've visited. Glad I gave them a second chance! Original review: I've probably gotten takeout from El Charro for my son and I 10 times in the past few months. Their food is very good and it is convenient. I typically do online ordering including making payment. Even though I literally just walk in to get my food, I still tip. Had a very frustrating experience tonight which will make me reconsider how frequently or if I visit again. I placed an online order and paid for a supreme burrito with no tortilla and supreme nachos. I could see that there was only one small bag of chips so asked for a second bag. Nachos can get soggy so it's nice for my son to have some fresh chips, and I like chips too. I asked for a second bag of chips and was told, "no, sorry." What???? Incredulous, I kindly repeated the request saying, shouldn't there be two bags of chips given that there are two meals? She said no again. I mean they saved the cost of my tortilla and they can't provide a small freaking bag of chips? What poor customer service to a regular. There are plenty of other great taquerias around. Might just have to drive a bit farther.

Been eating here for years. Used to bring my Mother in, too, as there is ample room for a wheelchair or walker. Food has always been good. Staff have always been pleasant. Never have had any problems with the food. It's our "favourite" place for Mexican food. Sometimes, in the summer, when the tomatoes are freshly picked, the Ranchera sauce is so good that you want to get a second helping. Next summer, if I remember, I plan on asking for some sauce "on the side" so that I might take it home and freeze it!