Taco Mac

Decided to come here after a dentist appointment. The location is good, near a lot of shops and plenty of parking. The service is subpar, mind you it’s 2:15 on a Tuesday. I ordered the taco trio which is a delight that you can mix and match tacos. The drinks are good as well. It’s a hit or miss spot indeed.

I usually take my son here after his dentist appointment so we can have lunch together. The host was pleasant and our waitress Linda was absolutely wonderful!!! She was professional, friendly, and attentive. My son really enjoyed her. She made little funny comments just enough to show her sweet personality but not intrusive. She got our order right the first time!! Now my reason for the three stars was the food. My sons fries were hard as if they had been over cooked or under the lamp too long. My salmon was barely room temperature and my brussel sprouts were burnt on the outside but the inside (surprisingly) was delicious. The mozzarella sticks were room temperature. Overall I was not satisfied with our food (except the nachos) but the service was great! With our to go food our waitress (Linda) gave us fresh chips and sauces instead of us putting it into the container or putting lids in the sauces we already used at the table! I asked her to do me a favor regarding my drink and she did! I was very pleased with her service and so was my son.

Klarke was our waitress during the Friday lunch time rush and she was awesome! I have a complicated order that most rarely get correct, and SHE DID, I didn't have to ask for anything additional, she was attentive and we enjoyed our experience overall because of her! I had to leave a note because poor customer service has been an issue for us lately and I had to share this experience - I, of course, let the manager om duty know as well!

I work nights, and I was looking for a place that delivers, thankfully I found this location. Their food is tasty. I have a habit of getting the same thing; I ordered their steak quesadilla and Asian chicken wings, it taste so good. I’m ordering from them tonight again. The only thing I wish is that they had bottle drinks and not just the cups. Go here you won’t regret it.

Quite a disappointing experience all around - we've been coming to Taco Mac's for years. Dining room service has continually declined, and today was at an all time low. Our poor waiter was so poorly trained he didn't realize, and stood by, the fact that lemon pepper and hot sauces could simply not be mixed on wings. Understandably, lots of places have staff shortages, so we get it. Figured that when the manager did his/her mandatory table touch we could get it rectified. Guess who only came out of the kitchen once in an hour and a half during Friday night dinner rush and touched ZERO tables? Unfortunately, another franchise has lost sight of the original vision and spiraling. We will be scratching this one from our rotation.

Worst service ever. Food took forever to come out, drinks also took forever to come out. Drinks were terrible. Waitress with the pink and black hair had a terrible attitude. Looked at me like I was crazy whenever I expressed to her (in a very nice way) that I wasn’t happy with something. Terrible. Never again. I am very disappointed.

The Roswell Taco Mac has got to be the WORST customer service! This has been 3rd time of us going here. We decided to give it another try tonight and once again horrible. There’s people waiting to be seated all the time with no one up front (Host) to seat customers. When you order food online and go to pick it up , it’s been sitting at the window waiting by the time we get it our food is cold. We live 2 min up the street, off Glenridge. Like this is the 2nd time our food was cold. And we ordered original wings ( NOT BONELESS ) we now are forced to eat Boneless. The place closes at 1. We are starving and not going back up there to reorder what they should have gotten right the first time ! I don’t understand why this place gets orders wrong or takes forever to get seated (Dining) when it’s not even packed. We will not be ordering here anymore.