Buffalo Wild Wings

3-3 of the orders were either incorrect or not placed. I understand that there is a staffing shortage everywhere, but we were only 1 of 4 tables in the restaurant on a slow Wednesday afternoon. Also, found it upsetting when the waitress orders and essentially up charges us for different food we didn’t want. Bdubbs are a dime a dozen, plenty of different and better options in the surrounding area.

We waited a about an hour for our food to be given it room temperature. Asked for fresh cauliflower wings since they werent warm and Sent back nachos with cold chicken on them (well they just brought a new tray) and there was 2 tiny little pieces of chicken on this tray. The reason for sending it back was the chicken was cold. And we got no chicken on the warm one. I tried to be patient but this is just ridiculous. Attached the photo of the nachos with cold chicken still left as we were leaving and what was left of the tray that was supposed to be the fresh one.

It took forever to be seated and my family and I were the only ones waiting. There also wasn't a lot of people in the restaurant. When the hostess on her phone finally came out of the kitchen for us to be seated, she acted like we were a burden. The waitress who waited on us did not clean up our appetizer dishes that we placed at the end of the table until after we paid. She also did not check to see if we needed refills or to ask if our food was fine after she brought it to us. Definitely not a great experience at this Buffalo Wild Wings location.

We arrived at 9pm with 10 being closing , no hostess in sight so we sat ourselves at the bar , the bartender Courtney took awhile to get to us … I asked for a food menu she informed me the bar was no longer self seating but again there was NO hostess. Courtney was very friendly & accommodating… my wings were just ok & fries were cold.

Place has no clue what customer service is. I will never return and they don’t care. Spend your money elsewhere… I came a long way to visit family and we couldn’t even sit together because they “can’t put tables together.” There were plenty of places in the restaurant to accommodate our party, but they made no attempt. When I asked to talk to someone about it, our waitress told us that the manager was too “busy” to talk to me. Cool. Food took forever and is overpriced. Stay away.