I ordered the chicken terriaki bowl no chicken and the rice was very hard I ended up throwing it away. It was my dinner which I was hoping to eat right when I got to work 😒 I'm not sure how it's made but it was like they placed it in the microwave for too long
After getting out from capital drive-in the munchies kicked in love their tacos nice just to chill in our vehicle and no one's bothers you. Great customer service also. Appreciate the late hours drive thru stays opened
Top notch establishment I'm always happy to support Jack atmosphere is great service is world class
The four stars for food is only because not much really changes on the Jack in the Box menu. I enjoy this site and visit at least once a month. Always after visiting the Capitol Flea Market. Easy access in and out, I prefer the drive thru. The menus are easy to read and the intercom speaker system is clear and loud. The window cashier does a great job, never forgets to include condiments and napkins. Food is the usual fare for all those who enjoy eating the same thing from 10 years ago. Two for a dollar tacos still exist and so do breakfast jacks. I order those, freshly made and nice and hot. So if your traveling down Capitol Avenue it's located near the intersection of Capitol and Senter Road.
The staff are friendly and usually get my order correct.
Really slow trip to the drive to otherwise it's okay
The lady at the drive thru on the night of Thanksgiving eve showed amazing customer service and made an extra effort to make me happy despite it being very late and the line stretching into the street. I have been to this Jack in the Box many times and have always been satisfied with the quality of food and speed of service, but I do feel that this employee deserves special recognition.
Full disclosure: I used to work at JITB. Not this one, of course, but I have ties to the company. (And, no, I never met Jack. And, yes, I got asked that. A lot!)
This was my 3rd visit but 1st written review. I was late getting home, had no energy to cook, & so I stopped for dinner. The gentleman who took my order was very clear, which isn't often the case because some equipment can be very garbled. He also read my order back to me, which isn't often done, but it's a nice touch.
When I pulled forward, there were two working the window, & they did so quickly & efficiently. And were also friendly. My order wasn't long in coming and, though I took a chance not checking it before driving away, was perfect when I got home!
Each visit to this location (all drive-thru) has been a pleasant experience. Fast service & nothing missing or incorrect in my orders. Keep up the good work.
Every was good just the wait time was too long
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