Jack In The Box

The food is about as tasty as any genuine fast food you'll find. The problem i consistently have with any jack in the box locations is how long it takes to place an order and then actually receive that order in the dining room. They're obviously trained to put priority on the drive thru so if you go inside to eat DON'T... be in any kind of hurry. Sometimes (even when they're so busy), I've had employees look at me, walk right past me and not even acknowledge me. No "I'll be with you in a moment" or anything. And go walk back and start up a conversation with another employee. Hoping that I might leave & go to the drive thru, but I've no car. Oh,.. the downtown Willow Glen store will generally serve you at the drive thru if you're on a bicycle or if you walk up. None of the other locations I've visited will do that. Anyhow yes back to the dining room issue, it's so bad once.i visited a store where a corporate manager was there for whatever kind of business. But she was there for awhile. She had gone in the back after a meeting with a worker, put on a drive thru headset after she made eye contact with me. This was after typical afternoon lunch time and no one was at the drive thru ordering and I was the only dining room customer. But that corporate district lady turned around and went right over to the cook and cashier and started having a jolly little conversation that was all smiles and laughs and great times at work. I gave it almost 2 or 3 minutes and then heard the ding on the drive thru sound and they hopped into action leaving me there wishing I could place and order. And then I left went across the parking lot to Subway on the other end where there is NO drive thru and you know what happened? I placed an order and got something to eat! It's been almost a month since I've been to a Jack's and spent my $$. I think last week early 1 chilly morning a friend paid for coffee. But it was one of those - it's his turn deals. So.... Yeah, too bad because I really like the seasoned curly fries, but have found essentially the same thing at Dollar Tree stores in the freezer section. Take those home and put them in the hot oil fryer and voila Problem solved

The place has a longer dine in wait time. Usually I’m ignored but then someone comes and help and food typically takes 4-5 minutes. The workers are nice and not rude. The drive through window gets presidencies over all other customers. The jack in the box is in a not so bad place but there is some homeless but nothing to be afraid of.

The drive thru is pretty fast, but it's a little annoying when the person asks how can they help you, and you place your entire order, giving them all of the specifics , and then they say to you, " Welcome to _____. May I take your order?" So I repeat exactly what I said the first time, and they say, " Please, let me know when you're ready." And for the finale, they don't respond to you when you call them and say, " okay, I'm ready to order." Nothing.

The employees listen well and are very friendly no matter what hour you roll through. They like to clean the ice cream machine around 2-3am, so plan your milkshake run accordingly. I don't know why so many people took the time to disparage the downtrodden in the parking lot, but they have never been an issue the many times I've been there. One of the better JBs in the area.