Popeyes Louisiana Kitchen

The food was great. I am sorry to say that customer service and compassion were not present. (1)I saw a man in a wheelchair at the front door, trying to get service. The young lady at the window said that he would have to go through the drive thur for service or I could get his order and come back through the drive thur per her manager. (2)The young lady said that she could not reach out any further at the window to give me my order because she is pregnant. **I was nice to the young lady, I am 74 years old and just couldn't believe that your company would have such a policy.

The food was great. I am sorry to say that customer service and compassion were not present. (1)I saw a man in a wheelchair at the front door, trying to get service. The young lady at the window said that he would have to go through the drive thur for service or I could get his order and come back through the drive thur per her manager.

Go anywhere but here (W W White & E Houston)! I should have known when another customer complained about his order (all of us using drive-through because the dining room is closed). I got home with the wrong order, mine costing $4 more. Calling the stores number was futile. They weren't answering. The food was not that impressive.

There was only two cars in front of me and it took 45 minutes to get my sandwich. Apparently they didn't put in the order either. The sandwich was terrible, they covered the whole thing in sauce, the bread was burned completely, and the meat was dry and chewy. I could see the employees scratching their heads while handling food. No apology was given, or at least an excuse since I imagine it's business as usual at this establishment.