Baskin-robbins

Today my husband and I went to this Baskin Robin's to take advantage of the $3.49 double scoop sundae, after a difficult dialysis treatment. I believe it was the owner a middle aged man that is of Indian descent. I ordered my sundae and I requested three times that I wanted as toppings almonds, whipped cream and a cherry. He handed me my sundae and he said that I only asked for almonds. He reluctantly added the other toppings with a bad attitude. My husband requested a sundae with two scoops and requested strawberries and cool whip only. He repeated himself numerous times and only received the ice cream. I pointed out the error and he looked at me with what I perceived as hate and started me down. I told him he could keep his sundaes and with that attitude he will go out of business soon. I walked out and went to the Baskin Robin's in Helotes, the manager there was friendly and made our sundaes with loving care. The owner of the Leon Valley location needs to take a course in anger management and remember that he is selling a product we are not getting it for free. I will not go back to the Leon Valley location , I will spend my hard earned money on a business that cares. SHAME ON YOU!!!!

I'm going to echo what other have said: If your hours have changed due to covid, you should update them on Google. Otherwise you are going to end up losing a lot of customers. Every other business I have used recently has their hours updated here. I will no longer be going to your store, since you couldn't be bother to update it for several months. It makes me wonder what other things you are being lazy about.... Not a risk I'm willing to take with the food my children and I eat.