El Pollo Loco
2403 Babcock Rd, 78229-4895 - San Antonio
Mexican
Fast Food
Verified Dish
Add Missing Dish
Contact Information
📞
Phone:
+1 210-615-7200
🌐 Website:
http://www.elpolloloco.com
📍
Address:
2403 Babcock Rd, San Antonio
📷 Photos (11+)
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100%
Google Reviews (8)
Chicken is old, burnt and dry. Asked for Mac & cheese and received mashed potatoes. Rice is mushy and over cooked. Beans taste awful - more broth than beans. Needless to say we don’t have dinner for tonight and will never go back to this location.
Google
Trash disgusting, to operate a business like that is better close the doors, I was waiting 1:30 to the food be delivered now its 10pm, dry chicken and wrong order. Never ever more I will order anything of this place, do a favor to the community close your doors!!!
Google
10/16/21 Went through the drive thru no line yet both my original bowls were full of old burnt rice and old dried chicken. Girl at the window and guy making the bowls both looked like they hate their job, no receipt was given....this is beyond pathetic
Google
Only a 1 star because I can't leave a ZERO.
Have eaten at El Pollo loco locations all over the country.
This was worst experience at any location.
Chicken was dry burnt and taste terrible. "Cilantro” was NOT cilantro at all. The leaves were wrong shape taste and smell.
Crew during lunch December 21 of 2021 was lost!
I will never go to this location again. The interior of the restaurant was terrible. I'm used to the normal well kept restaurants that El Pollo loco has at all their other locations.
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Google
I don't mind the food from here it's kind of a nice alternative with the roasted chicken. However the management of this place is always messing up on ordering from something as simple to not having soda or not having queso. I haven't gone frequently but each time I've gone there out of some main menu items.
I was just thankful last time I went I got any food at all since half the fast food restaurants were closed down from staff shortages. The people who work here, however, are always polite.
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Google
I have tried to get food here twice and have not been successful. There is one brave soul working the entire place every time. Therefore, the wait is way too long. They are not paying enough to retain staff and thus you cannot even get food.
Google
Went around 8 and two employees were outside smoking ignoring the two cars in front of us. My friend pulls up and the worker walks I'm to take her order. As we pull up he goes to ask us if we're dying or siblings, then immediately goes to hitting on my friend. She ordered the 5$bowl and she was told.to go inside. We thought it was sketch so we both went inside and the worker continued to flirt and ask for her number. He gave her a free bowl, but even then it was still the wrong thing.
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Google
Hoping they got their food items in since my last visit!!
*Use a sharpie for the next sign, this was very hard to read!!*
Still got a delicious order👍👍
Google
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