Sansei Japan

*edit* 5-4-2021 6:00pm Tried this place again and surprise surprise they are closed early with no signs or warnings. 3 hours this time. Honestly wonder if the owner knows how poorly the employees operate that place. At this point I wish it was possible to give a 0 star rating. Used to be a good place but poor management has ruined the businesses. The last 3 times I came to this location they were closed hours before advertised closing time with no warning or posting hour changes or temporary changes. This location is at Northstar Mall

It's a Gamble when it comes to eating at this North Star Mall restaurant. I have eatn there on many occasions with a hit or miss but yesterday my wife & I went to have lunch there and that's when I decided I was done taking my chances with this place. We both ordered the #1 teriyaki chicken double meat. None the less they gave me ONE double meet. Chicken was still raw. Other plate had hardly any chicken. Soon as I saw it I pointed it out to the cook and he said I can get a refund. The girl who was the cashier agreed that it looked undercooked but can get a refund. SMH!!!! NEVER AGAIN!!!! IF you wanna settle for Japanese just drive to INGRAM MALL location to the SARKU Japanese. Same exact thing but with class & customer service that would be your money's worth.

So unfortunately the person that attended us was very rude, he even had nuggets on his ears. We stood there for 15 min until we had the courage to yell for someone, how are you going have a business at North Star mall and not care if the customers are being attended especially on a Friday in the summer….

Used to be one of my top choices to eat at in North Star. The last time I ate there a couple of weeks ago I got really ill, and I hadn't eaten anything else that day so I know it was this food that made me sick. Also how I know it was this,was the guy did not cook it fresh like I usually see them do he just got some teriyaki chicken that was already prepared and tossed it on the grill part to warm it up. I should have never accepted it, my body paid for it later🤢 two stars given only because of good portion