Subway

Only one person was working when a friend and I ordered some sandwiches. Even though she didn't have help, the employee quickly prepared all the orders including the one for the person in front of us in line. She made each sandwich to our specifications and was very upbeat and friendly despite the understaffing. This was once my family's go-to Subway location, but we hadn't ordered here in a few years and hadn't ordered at any of the other locations in a couple of years. (The UTSA location was our last go-to.) The sandwiches were tasty though, and the phenomenal customer service has convinced me to try Subway again.

My family, neighbors, and I have been going to this Subway on Hausmann Rd since it opened. The original female staff was outstanding, friendly and offered great customer service. Now they only have one of the original females left and a grumpy man who doesn't seem to like his job or the customers. He frowns disapprovingly if I ask for something other than what is standard. I come back here only out of loyalty to female because she works hard and gives her everything to keep customers in this location coming. The day she leaves I will no longer return. ---Unless they hire more people like her who take care of their customers, take pride in their job, and make this Subway stand out from the rest. Until then, she's the only reason we give them our business.