Food was great, service was fast, and have great lunch specials. Overall great first time experience for a quick lunch bite.
Great food. Fast. Friendly. Clean. Fresh.
Treating customers like family is the only sure way to stay steady in sales and insure the survival of the business. Business I've been to that had the worst customer service you could ever imagine didn't last too long. Any employee who threatens a customer by saying they'll call the cops should b
Friendly staff.order comes out fast, chicken fresh from the grill.
Longtime fan of El Pollo Loco. Nice new location. Super nice staff. They made my salad wrong. Then offered to remake it. And forgot another ingredient. I'd still go back though. San Antonio needs more fresh and healthy fast food like EPL. Please put one up 281 north!!
Slowly but surely the service is declining. At 8pm there's no pico and if you ask it takes a while to be replenish. Once they do All the salsas are picked up before 9pm. One hour before closing. I remember when I worked at el pollo loco as my first summer job that was a no no. They kind of give you
Being a San Antonio white boy, my exposure to chicken - based fast food is quite expansive. El Pollo Loco, however, is now my go-to location for cheap, healthy, good food. No problems with service or food thus far, and the $5 Meal combos are the greatest.
El Pollo Loco has this wonderful meal which includes a burrito with chicken, beans and rice inside, this things feels like it weighs two pounds, and a side of chips and salsa and a drink.... All for $5.... It's wonderful for a cheap, quick little meal...
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