O'charley's

I try to never leave negative reviews, but this one was deserving. First of all, my waitress Dawn was Great in service and attitude. Kitchen messed up my food so it was a bit soggy, but plated well. First time taking my mom to this restaurant so was pretty disappointed after I had bragged their food is so good. They do offer veteran discounts at this location. After I ate what food I could, I went to the bathroom and there was a maggot on the floor. I would NOT have ate here if I would have seen it before. Pure disgusting.

Our experience was okay. It could have been better. The service was good. Our server was friendly and helpful. Our appetizers were great but the main course was not good. Our ribs were too tough to eat. The seafood platter was okay. Our favorite was the blackberry margaritas which were perfect. This used to be o e of my favorite spots, however, this is the second time since the pandemic I was disappointed by my food.

I give this O’Charley’s 5 stars. We were quickly seated and our Server Tracy was wonderful from start to finish. Our food was hot from the bread to the very last French fry! The GM Thomas checked on the table and was making sure the restaurant was in great shape during the entire visit. We wanted to leave a review because we know how things are with Covid and service and short staff. You will not be disappointed!!!

Stopped in for a nice meal with friends last evening and our experience wasn't what was expected. The steaks my wife and I received had a very strong taste, the ribs along with my order had little meat on them. Our friends plate came a little later than ours, and wasn't what they expected. Our conversation quickly turned into about the meal, and how few people were in the restaurant. Before last evening it had been a while since dining at O'charlies, by the time that the meal was over we had all reminded ourselves why we didn't return here for a while.

Very poor quality food on 4.28. 2022. The food was not freshly prepared. The tenders were dry, old, and reheated. The macaroni was bland. The hostess was a little unsanitary. The rolls were good, and when our waitress brought us another basket of rolls, she put a new butter container inside the previously used one. --- I use to love this place and hadn't been there in about two years. This was a special day (my daughter's birthday) so we were anxiously excited - especially for the fried pickles and dessert. The fried pickles were perhaps the only thing fresh on our table that day (including the rolls) but because of the quality of the rest of the food - we passed on dessert. My daughter ordered the tenders (old ) and steak (too tough to cook/chew) with macaroni and asparagus (very tough to cut) and I ordered the Bayou shrimp and tenders. The sauce was cold and still too thick. The shrimp were tough and the tenders were old. The food had clearly been sitting out and perhaps refried or heated. The fries were old as well. --- Maybe we caught them at a bad time. We visited Thursday, 4.28 around 6pm.

We were settled promptly and our waitress was pleasant and made sure we had everything we needed. The manager was very pleasant as well when he came out and greeted us and made sure we were being taken care of properly. The food was excellent as well. We had a very good experience there and will return!!!