Burger King

**Update: drive thru time has improved. seeing from the drive thru into the restaurant windows I could tell that the inside of the store had a better clean up than last visit. Hoping they keep this up! Head the warnings from other reviews. As stated by others, Drive thru takes 20-30min service for only a few cars ahead of you. Ive sat through this wait 3 times on separate visits in the past 2 months. I decided to skip this wait and go inside, and let me tell you it was 🤢. The floors were black with grime, gloves on the floor, puddles dispersed throughout dining room with furniture left in an array. Mop was out but no employee cleaned the entirety of the visit. A disgruntled customer came in cussing at the manager, manager couldn't properly diffuse the situation in a professional manner. Instead he stooped to the same level and cussed back. After the customer left, the rest of the customers inside the restaurant could hear the manager loudly complaining and said some offensive things. I was given an apology and was given my order. Cold old fries which were definitely past the throw out time and a burger with a bun that had a large black mark. Managers need retraining in food handling, customer service, direct more and manage employee strengths on certain tasks/job responsibilities.

I asked for couple of burgers and i was very disappointed when i got my meals burgers they're over cooked no fresh fries very cold They don't even know what they doing .... Food is not cheap this days i am paying for they are not free looks like they are doing you a favor... Remember not free meal.. Terrible service!!!

The drive-thru wait time is way too long and my food was cold. When I went around to ask them, politely if they could make me some fresh fries they were some kind and more than okay with making me new fries and asked me to drive thru again so they could help the person behind me but when I returned to the window they gave me another large fry that I’m guessing we’re some old stale fries that they re-dropped into the fryer because they were an almost burnt color and that were super crunchy and tasted like oil. They didn’t even salt them. Horrible customer service. Oh, and there was a long strand of hair in my burger. I’m guessing it came from the gentleman that was working in the back that wasn’t wearing a hairnet. The worst burger king I’ve ever been to, EVER. 👎🏼