Chico's

They have a menu with prices listed behind the register but after you order and get ready to pay you are told your total is higher than the listed prices. When they are questioned about this discrepancy I was informed that the prices are incorrect and the owner is aware but doesn’t seem to care. Really….. Either change the listed prices or remove the board! My advice is stay away ….ridiculous way to run a business.

I've been to many resturants, but nothing quite like Chico's in Salem IL. It has a nice outer sitting area with tables and lights right off of a not-so-busy area of highway 50. This was one of the only nice things about my visit on 8/30/19. The first thing I noticed when entering the building was that the floors nearest the counter were covered in food someone had spilled long before I got there and probaby remained there long after I left. The table I sat at was the cleanest but still had salt sprinkled across it. The other tables as well as ours remained uncleaned throughout the entire visit. When I approached the counter I was unsure of the food choices as I had never been to this establishment. The staff offered no opinions or recommendations and after we ordered gave us our total and assigned us a number which he did not give us (nor did we receive a receipt). We waited ten minutes for our food and when they called our number I had to go and ask which was ours because no staff offered us any indications that it was our food as it sat with another tray of unmarked food. I thought that the food would be a better experience than everything else. I was sorely mistaken. The food I ordered was a taco salad and a chicken taco. I was originally enthusiastic about it but again, disappointment. My taco salad was 60% lettuce and the shell was a pale tan color denoting it hadn't cooked long enough. I picked through the food and noticed water pooling at the base of the container. Soggy, uncooked, and mostly lettuce. Very unappealing. I didnt finish my food and tossed it away. It felt pointless to even complain with all the things that had transpired. I imagine the vacant looks of the young, uninterested staff would have been the response. I took my drink (a cold water) and left the resturant. Im glad I did because it was very muggy out and the cold tap water was the best part of the meal. I wish I would have experienced the outside sitting area, it truly seemed pleasant. For the nearly 20 dollars that my girlfriend and I spent we went to Sonic in Centralia immediately after getting back into town. Please offer oversight to your younger staff. 0/10 for staff 1/5 for cold water and pleasant outside area (that I regretably didnt experience.)