Sluurpy > Restaurants in Salem > Bertucci's Italian Restaurant

Review Bertucci's Italian Restaurant - Salem

Jeremiah Lluberes
Wonderful lunch experience with my beautiful girlfriend. Our waitress Alli was very attentive and everything we ordered came out promptly and delicious. *The drink in the pic is the Blue Hawaiian*.
Scott Campbell
Server was nice and she did a great job. However, the bathroom had no soap, not one dispenser had soap. At 12 o'clock in the afternoon I find it hard to believe they ran out. So, I assume the cooks, servers and customers can not wash there hands. I ordered thr sporkie. The sporkie is a small personal sized pizza with mozzarella and sausage. There must be a major sausage shortage becuase the thing had 4 small peices on the entire pizza. The lunch also came with a salad. I would say that was just as bad as the pizza, but it was the better part of meal even know I got a house when I ordered a Cesar. This is my second time there this month and it was my last.
Wish Maglaqui
Bertucci's Sampler is an appetizer that is a must-try! They provide good service despite the lack of manpower. Two thumbs up for this restaurant/ fast food for those who love Italian cuisine.
Kayla Rosario-Muñoz
Had dinner tonight and had a wonderful experience. Courtney was our waitress and she was awesome! She was quick, on top of things, knowledgeable and checked on us often. The food was great, and service was even better. We love good service and today we got just that!! Thanks Courtney !!
נעמה גיא
Thank you Sam the amazing waitress! We really wanted to try the pizza, and she let us in even though they were crazy busy. And gave the best smiliest service. Also great starter of bread and olive oil, Pizza is amazing, fun to sit in with a cold beer.
Barry Schaaf
Wanted to take my wife out for a birthday dinner! From the start we waited for the waitress to come over to take our order. She thought what we order was easy enough. (That was the comment she made) We ordered a soda, two waters, large salad, bread and a large Ultimate Bertucci pizza. The rolls were not cooked all the way, the salad had way too much dressing! Our pizza was cold, because she had to be reminded that it was ready. We askes for fresh rolls and she told us we had to wait for them. We didn't receive the rolls until we were on are way out the door. I understand that most restuants are short staffed but it wasn't that busy. We waited from start to finish two and a half hours. We have had a couple of problems but have not waited that long and received cold pizza and dough rolls from Bertucci's before!!! # disappointed!!!
Maggie Martin
I have never had a bad meal here. My family and I have been coming here for years. The employees and experience is always top shelf. I have came back again to shair some pictures or my experience. This time I got Alli my usual waitress. Who lovingly revamped my usual bourbon sour for the holiday, July fourth.
Hope Ventura
Planned this meal for my family to have on Easter Sunday. Ordered a very large catering order, days before hand so there would be plenty of time. Day and time rolls around to feed my large group, restaurant would not answer calls, wouldn’t come outside to curbside, they completely ghosted me and my entire order. I will never ever come back. My dinner was ruined and I was completely embarrassed.
Susan Lacroix
Went on a Monday AFTERNOON (4:30) to avoid dinner rush. Waited 10 minutes with no line to be seated in a 1/3 filled restaurant. Once seated drink order came in ten minute intervals (there were three of us. Order taken 30 minutes after seating. Hubs got some kind of chicken dish but NOT what he ordered and it was cold. My order of chicken domani was the size of a lunch order for full price. Waitress never checked to see if everything was okay and when we got her attention to order more drinks never got them. 90 minutes plus for awful service. We won’t be going back.
Dori Tardif
This is a hard review to give, we visited Bertucci’s tonight; Our waiter Nick was fabulous and the food was spot on but the cleanliness and hostess were less than par. The manager seemed to be hard at work but his back was turned to all the action or should I say the lack of it. When we walked in and almost walked out, every table was dirty and THREE ladies were leaning on the counter talking, I had to interrupt them to get service. It’s was around 7pm and the resturant was half empty. We were walked to of course a dirty table which was quickly wiped down flinging the straw wrappers and a butter knife on the floor were they stayed for our entire visit. This was the same service the next three customers received. My husband and I continued to watch mostly out of disbelief the waiters and waitress ran around assisting customers while these three ladies barley moved for our entire hour long visit unless of course they were checking there phone and on an occasion seating a customer.
Carol Larkin
I dont normally write reviews but I have to say that this bertuccis was horrible. We waited 1 hr to get in on a Saturday eve, and had a horrible experience. The appetizer was the chicken wing sampler and was cold, salad was drenched, soggy and swimming in dressing. Our entrees were lousy. My chicken piccatta had extremely hard chicken I had to saw down hard with my knife to try to cut, and tasteless. The fetuccini underneath was hard and not edible(Not al dente). Waitress forgot our bread and 2nd round of drinks. Other waitresses came by with other people's entrees and tried to put on our table ...3 times! Dessert was a chocolate chip cookie with ice cream which was ok. My tiramasu drink was delicious from the bar. The waitress was nice enough but the staff as a whole was disorganized and slow. We ended up eating our dessert and drinks as the rest was awful. We were thoroughly disappointed. Do not recommend.
Maureen Brake
Our server Sean was amazing!!! Absolutely wonderful. The food lacked luster. However, it was completely overshadowed by the service. My daughter and I had a wonderful time. Thank you, Sean!!!
Julie Greenwell Phipps
Today is the second time I have been here in the passed four months! The last time we waited forever and received cold food. Now, we are here again and have been waiting thirty minutes (so far)and we all only ordered pasta! Shame on me for coming here again!
Rosie Sturgeon
Our waiter was amazing ! Very attentive but not over bering.
Shaelyn Roscillo
Our food took a long time and was cold. What we ordered wasn't that great for the price! Our waitress was a very nice and attentive with making sure we had bread and drinks.
Thomas Dunne
Great capt and cokes and sausage soup!!! Bartender makes great drinks too!
Nana McLean
Pizza was very good, meatball were overcooked. The company was great and so was the service.
Bob Golden
Loved the veggie pizza with an add-on of Andouille last night. Everything was cooked to perfection!
Lori Picariello Nagle
Pizza not cooked, overcharged on drinks but waitress was great.
Jim Barker
We go here all the time and enjoy seeing the familiar waiters and waitresses at the Salem NH Restaurant. Always so nice, friendly and attentative. The food was great but Meal portions, Rolls and even the coffee cups seemed to have been downsized in just a week since our last visit. Is this the new way Bertucchi's is heading with there menu's? Even the wife mentioned what I was thinking. Do the meals seem smaller to you and I said oh yeah. Noticed right off the bat! Won't stop us from going there but maybe not as much as we use too.
Nate Barron
Good food great waitress. Everything was good ....
Pam Bucklin Lewis
I went for take out. The chef listened to me and gave me exactly what I wanted. They are so customer friendly!
Alfredo Arancini Baby Back Ribs Bagels Baguette Baked Ziti Bananas Foster Beef Bento (Lunch Box) Bibimbap Biscuits and gravy BLT Bolognese Bouillabaisse Bread Pudding Breakfast Sandwich Burger Burrito Cakes Calamares Calamari Cannoli Carrot Cake Catfish Ceviche Cheeseburger Cheesecake Cheesecakes Cheesesteak Chicago Dog Chicken And Waffles Chicken fried steak Chicken Sandwich Chicken Wings Chili Chowder Cioppino Clam Chowder Clams Cobb Salad Cod Confit Corned Beef Couscous Crab Crab Cake Crab Legs Crawfish Creme Brulee Crepes Crostini Cuban Sandwich Cucumber Salad Cupcakes Curry Dim Sum Donuts Duck Duck Confit Dumplings Eclairs Eggplant Eggs Benedict Fajitas Falafel Fattoush Filet Mignon Fish Fish & Chips Fish Sandwich Fish Soup Fish Taco Focaccia Foie gras French Dip French Fries French onion soup French Toast Fried Clams Fried pickles Fried shrimp Frozen Yogurt Gazpacho Gelato Grilled cheese Gyros Haddock Halibut Hamburgers Hanger steak Hot Dog Hummus Ice Cream Jambalaya Juice & Smoothies Kabobs Lamb chops Lasagne Lettuce Wraps Lobster Lobster rice Lobster Roll Mac and cheese Macarons Macaroons Meatballs Meatloaf Mussels Nachos Noodle Octopus Omelette Osso Buco Oyster Pad Thai Paella Pancakes Pasta Perogies Pho Pimento Cheese Po' Boys Polenta Pork Tenderloin Poutine Prawns Pretzel Prosciutto Pulled Pork Sandwich Queso Quiche Ramen Reuben sandwich Ribs Rice pudding Risotto Roast Beef Salad Salmon Saltimbocca Sandwiches Scallops Seafood Paella Seafood Platters Shawarma Shrimp Steak Frites Steak Tartare Steamers Surf And Turf Swordfish Tacos Tagliatelle Tandoori Chicken Tapas Tater tots Tempura Tikka Masala Tiramisu Toasts Torte Tortellini Tortelloni Tortillas Tripe Tuna Tuna Melt Turkey Sandwich Udon & Soba (Wheat & Buckwheat Noodle) Veggie Burger Waffle Fries Waffles Waffles & Crepes Wings
Share on WhastApp
Share on Facebook
Browse the menu
Add review