This is about the best customer service I've had in a fast food restaurant in a while. Even the cook came out and asked me if everything was OK. I've been to a lot of full fledged restaurants where the workers feel like their tip is an entitlement but yet you go to a place like this where they don't often get tips and the service is better. To the manager of that store I'll say based on my visit you appear to have a well oiled machine.
A
Amanda Rule
Google
a year ago
4.0
Very small amount of staff, but they work very hard to provide prompt service. They are pleasant and make sure they give you fresh food. The food is as expected from a fast food place. Hardees has some of the better chicken strips.
S
Shawn Hayden
Google
a year ago
4.0
Pleasantly surprised with burgers. I wish they served Fried Chicken similar to what they did years ago. I absolutely love their Biscuits and Gravy in the morning. No other fast food place can match their Gravy.
J
JEBAM H
Google
a year ago
5.0
The morning crew is great. They have always been friendly. I judge a place by how I feel when I leave and I always feel a little bit better. Plus their bacon egg and cheese biscuit is one of my favorites. Always good.
M
Maria Roberson
Google
a year ago
5.0
The person who answers the phone is very rude and so was the shift leader 10 AM Dec 4, 2021. Unbelievable
Fast forward to 01Oct2022
The new management and staff are awesome!
They are friendly and the food is great! I changed my 1 star to 5 stars!
👏👏👏
K
Kadin Carter
Google
a year ago
5.0
the employee will was very nice and gave me my order in less then 3 minutes he needs a raise for sure 😁 and if you get fries ask for will to make them there very good
S
Summer Skye Catron
Google
8 months ago
5.0
We planned to have a baby shower at the park but it was too cold and too windy. Hardee's in St Roberts opened their doors to us and accommodated on short notice. They were wonderful!
K
kendra mccracken
Google
10 months ago
5.0
Just stopped in for a late quick dinner as we were passing through on a road trip. It was 30 minutes before closing. The employee who took our order was very pleasant. The fries were fresh and very hot. Our burgers were also fresh and hot. We expected warm leftovers that close to closing. Excellent service all around!
E
ehimtootiredforthis
Google
2 years ago
4.0
This is a really good place if you want a great burger. There is one problem. On Jan 20th, 2021, I had my window slightly opened while getting into the drive through and heard one of the employees outside say, "REALLY?!"
This happened at around 8:48pm. I left cause I don't want someone who has been on their cell phone outside who got mad at a customer for wanting to order, to make my order. This was the only crew member I had issues with, all the other employees have amazing skills otherwise. I don't want this to keep people from ordering here cause the food is great. I had to settle for something else cause of that tantrum.
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Steve Rudolph
Google
5 years ago
4.0
Great tasting burgers. It's fast food that tastes good. They advertise Black Angus beef for their burgers and I'M HOPING they taste much better than other fast food places. With the added benefit of wrapping their burgers so it makes it easy to eat when on the road. It is a bit more pricey than competitors, but they also taste better. That's why I give them 4 instead of 5 stars.
