Caribou Coffee

The Caribou chain of coffee shops are our favorite and this location does top the list. This is a busy location and the parking is horrible. But the staff is friendly and efficient. I love that you can order ahead for a particular time with the Caribou app as we do this all a time and they always have our order ready when we need it. Thank you!

Fifteen plus minutes to receive my simple coffee with cream order from the same lazy gal who took my order…rather than simply do a half turn from the register to the pour spout right away, I need to ask for my coffee almost 10 minutes later…THEN…wait for it…SHE FAKED THAT SHE PUT CREAM IN IT!! I saw her fake pour cream into my cup from a metal canister. I’m new to the neighborhood and will never go back…I wish I could’ve taken back my tip I put in the cup.

everyone who works at this location is pretty nice, but they consistently get at least one part of my order wrong. today was the third time in two months that I’ve ordered a bagel not toasted, and they toasted it. it seems petty for me to ask for a new bagel and waste one because they didn’t read instructions, so I just wait until it’s cooled off and eat it later, not when I actually want to eat it. this morning, two things were wrong with my order, so I asked them to fix one, but I felt bad asking them to fix two things. please just read people’s tickets accurately.

Usually a good experience, but I bought beans there yesterday and asked for them to be ground for cold brew as I have done many times. When I discovered today that the beans were finely ground, I called the store and was told there was nothing that could be done since I left the store with the beans and that it was the way I ordered that had caused confusion. They said I should be asking for the beans to be ground for French press. (Cold brew is how it is listed on the menu.) Anyway, check your beans before you leave if you don't want to pay double!