Andy's Frozen Custard (kirkwood)

I can’t say enough positive things about Andy’s in Kirkwood. Custard is excellent, better priced than its competitors (e.g. St. Louis Frozen Custard; word of advice – don’t EVER go there, unless you’re prepared to deal with entitled teenage attitudes and utter disrespect). In 4 to 5 years of coming to Andy ‘s I have never experienced anything but superior customer service. For example, tonight Will took my order and he could not have been more professional and polite, exactly how I would like my sons to act when they are his age.. It just makes the experience so much more enjoyable when you are dealing with young employees who know how to interact with customers professionally and do their job well. Will was the quintessential example of this. Also, in the four or five years, I’ve been coming here, I can remember only ONE time when my order ended up being incorrect, and that was simply due to a miscommunication. The workers handled it like true professionals, and if I were their boss, I would be so proud. Thanks Andy’s, and keep up the great work! I made the mistake of going to St. Louis frozen custard once the other day, and I will NEVER make that mistake again.

DELICIOUS CHOCOLATE FROZEN CUSTARD. Nice gal at counter. Fast service. BUT! If you're not driving through, and eat on front patio (benches only): the area is filthy. The concrete patio and steps are filthy and napkins are strewn all along the shrubbery that edges the patio. Three visible preparers in back part of shop: one had on a filthy Andy's cap.

Fantastic frozen custard in the heart of Kirkwood. If you’ve ever been to Springfield, Missouri, you’ll know that Andy’s is basically their Ted Drewe’s. Andy’s has since expanded outside of Springfield and even outside of Missouri. Personally, I’ll take Andy’s over Ted Drewe’s any day. Absolutely delicious.