Went here with my son after a Boy Scouts event, and it was super busy. Quality was great, but the lady at the counter didn't acknowledge we were even in line. Another employee who was super nice, acknowledged us, and took our order asap. Overall, Andy's is pretty good!
Good custard open late in Kirkwood. The atmosphere/customer base is very teen heavy at night, but the custard is good and reliable with a selection of malts, several frozen drinks and chocolate/vanilla cones. Definitely not as good as Ted Drewes, but a good option in Kirkwood.
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I can’t say enough positive things about Andy’s in Kirkwood. Custard is excellent, better priced than its competitors (e.g. St. Louis Frozen Custard; word of advice – don’t EVER go there, unless you’re prepared to deal with entitled teenage attitudes and utter disrespect). In 4 to 5 years of coming to Andy ‘s I have never experienced anything but superior customer service. For example, tonight Will took my order and he could not have been more professional and polite, exactly how I would like my sons to act when they are his age.. It just makes the experience so much more enjoyable when you are dealing with young employees who know how to interact with customers professionally and do their job well. Will was the quintessential example of this. Also, in the four or five years, I’ve been coming here, I can remember only ONE time when my order ended up being incorrect, and that was simply due to a miscommunication. The workers handled it like true professionals, and if I were their boss, I would be so proud. Thanks Andy’s, and keep up the great work! I made the mistake of going to St. Louis frozen custard once the other day, and I will NEVER make that mistake again.
It was just ok to me. I honestly don't know why. It just didn't taste like anything to write home about. To be fair, my fiance did enjoy his, but he said the mint was a little weird. The service was friendly and fast and the owner did reply to my review. I added a star for that reason.
Pumpkin pie and apple pie concretes were soooo good! Pricey, but good. Drive through service, not a favorite. Hot spot for the teens. Parking a little difficult.
DELICIOUS CHOCOLATE FROZEN CUSTARD. Nice gal at counter. Fast service.
BUT! If you're not driving through, and eat on front patio (benches only): the area is filthy. The concrete patio and steps are filthy and napkins are strewn all along the shrubbery that edges the patio.
Three visible preparers in back part of shop: one had on a filthy Andy's cap.
Fantastic frozen custard in the heart of Kirkwood. If you’ve ever been to Springfield, Missouri, you’ll know that Andy’s is basically their Ted Drewe’s. Andy’s has since expanded outside of Springfield and even outside of Missouri. Personally, I’ll take Andy’s over Ted Drewe’s any day. Absolutely delicious.
Nice place to hang out on a Friday evening. Prices high but not bad. Mildly disappointing ratio of Reeses Cups in the concrete was pretty much causing the loss of a star. Also, they really should quickly power wash their patio each week in the busy season, very messy.
Freshly made frozen custard here is amazing. It’s way better than ice cream. The flavor is unmatched. Best dessert around!
Love the extra employee outside taking orders while cars are in line. Then when you get to the window, your order is ready, you pay & you're on you way. It's a great system.
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