Mcdonald's

After working 14.5 hours you’d probably be hungry right? Most would. It’s 9:00 pm what do you? Take years off your life and settle for McDonalds!! But at least usually the price gouged, barely real meat, heart attack in a box tastes good!! Well not if you choose this McDonalds!! Not only will your Sprite lack any syrup (hey seltzers are in style right now) but your $7 chicken sandwich will look like this!!! Get a refund to your credit card when you call??? Naaaaa, they want you to waste $4+/gallon gas for more substandard food!!! Or they can take my name and make it extra special for me next time I come in!!! F U, your mom, your sister, and your job! This American franchise has less quality left in it as Biden has active brain cells. $15/hour getting put to good use!! Another late night of work and another stupid decision of stopping here…..plastic wrappers are now the new secret ingredient of the quarter pounder!!!! CAN’T WAIT TO OWN THIS FRANCHISE!!!

I waited in line for 20 to 25 min and made my order. When I get to the window to pay the lady at the window tells me that she just dropped the ATM or ECard reader on the floor and could not charge me. She asked me if I had cash and I told her I did not. She proceeded to give my card back and say sorry and sent me on my way. I started to leave and I reversed and asked her if she could just charge me with one of the machines in the front, which seems like and obvious and reasonable solution, but she said “no, I can not.” This was horrible. How is it my fault that she dropped and broke the machine and did not know how to reset it. I waited 25 min to order and did not get any food and the best you can say is “this broke, I am sorry”. What were you going to do with the food I already ordered, throw it away? Don't restaurants have a budget of loss for these types of situations? The least you guys could have done was give me the food; Even if it was for free and at a loss to you. My family was hungry, I waited 25 min to go home emptied handed. This was very incorrectly managed or better said, not managed at all. What a horrible experience!

Placed order at 11:18 on 6/28/22 Very very upset with the staff. One staff member had our order correct at the speaker but when we got to the window it was something different. We corrected her with what we wanted, and she called another staff member over. He proceeded to ask about our order and confirmed what we wanted and still got it wrong. We asked for a cheeseburger, Large fries and an ice cream cone, which is fairly simple. At the second window, the man she had called over told us that we were wrong and told him we wanted something different than what we had ordered. While we were sitting at the window, the previous staff member(young lady) held a bearded dragon out of a customers car with no gloves, and no gloves handling any orders. The staff proceeded to yell about this in the kitchen with the drive thru windows open. We gave up and got the very little we could get of our order and left. Very unhappy, will not be returning.

Came through drive-through On 7/7/22 at 10:45 PM . Me tell you the manager that runs the store worst attitude ever. That’s the type of managers you got running your guys businesses it’s not a good example for your staff. I go in on a regular and let me tell you after this I will not be coming back into that McDonald’s. I would like the store general manager to reach out to me. Be honest they probably don’t even read this because you don’t see no comments back to the gas with all the complaints.

Never gets the order right, either missing items completely or things not made properly even with a tag showing what was ordered. They also do not understand kitchen cleanliness or cross contamination as they took my wrongly made burger back into the kitchen after o touched it to make it correctly. Gross this place should be shut down.

It’s a recurrent situation as drive thru it’s usually backed up after 9 pm. I walked inside to see if I can get my order but noticed the lack of customer service as they are all playing around talking laughing and not really caring that they are backed up on the line. Walked in and no one greets you and they Just see you and some even rolled theirs eyes. I can hear them screaming in the back laughing. Spent about 20 minutes sitting in the lobby as there was another family way before me sittting as well waiting way longer than me. The only thing you hear coming from the kitchen is laughs and fowl language cursing and all. Very disappointed how this younger employees just don’t seem to appreciate work. I come from a line of fast food restaurant myself and valued my clients from the time they came in to the time they left. Very disappointed with how they handle the McDonald at canoe creek road in St. Cloud.