Best service and teamwork EVER! Everyone was so sweet, helpful, and made me feel like I was the number 1 customer! The location was also very chill and I was able to concentrate and get work done for 2 hrs straight! I wasn't able to catch all the names but if you were working from 8 am-10am on 4/25/22 YOU ARE AWESOME!
Congratulations to Kyle — today is his first day working @ SBUX. Understandably he was having a little trouble keying in my complicated order. Then my SBUX phone app inexplicably wigged out & I couldn’t use my stars ⭐️ to pay for my coffee. I offered to step out of line while I got my app fixed. Brooke stepped in, performed a Jedi Knight trick, and comped my drink. I doubly admired her Master’s level customer service maneuver: turning a newbie employee + a tech-dull customer into a pleasant surprise, and who doesn’t love a free Venti? ;)
Always super good, and I got the cookie crumbs fropichino thing and its SO GOOD 🍪🍫☕ But after I drank it, it made my stomach hurt really bad 🤢😥 It gave me really bad heartburn. But it was really good.
Loved the coffee and the staff. The cashier Chris was fantastic in showcasing the new coconut milk vanilla drink. He described it so well that I had to have one. Thank goodness he did because I loved it. It was a really great experience. The rest of the staff was great also. Best Starbucks I have been to in a while and I go very often.
I would like to compliment two of the workers at the Ruston, La location. They totally made my morning as I ordered through the drive thru. Haley and Priya were very enthusiastic, friendly, helpful and cheerful. They are an excellent asset to the Starbucks location in Ruston. I am so glad I stopped there that morning. It really made my morning. Good job girls... Keep up those personalities and you will go far in life.
"I'd rather tip you $1.00 than pay sbux $0.70 extra that the workers don't see. Let's argue some more"
I love my Starbucks "iced double shot"... Now called "shaken expresso". Use to always charge me breve $0.70 for substituting my 2% milk for a splash of half and half.... But they finally came around and don't hassle me anymore about it. So five stars.
Breve is a milk substitute... Meaning for a hot latte they use steamed half and half instead of 2% standard. (It costs more than milk.. and my drink is iced...no brainer why is there an issue?)
I have argued with baristas before, "Look, all bias aside, I'd rather tip you $1.00 than pay sbux $0.70 extra that you the worker, doesn't see." Explaining it this way seems to get the message across.
Amazing!!! I didn’t catch his name but he made the best coffee with me just saying “something really sweet and chocolatey” lol I trusted him and he nailed it… thank you!!!
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