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Contact Information
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Phone:
+1 706-245-7347
🌐 Website:
http://www.mcdonalds.com
📍
Address:
2224 W Main St, Royston
📷 Photos (10+)
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Google Reviews
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Google reviews
Went by a couple of weeks ago. No bacon on the quarter pounder with bacon; no sauce nor cheese on the Big Mac; fries were made the week before I'm pretty sure! But, I decided to give them one more try today. Big Macs were better, but the fries were just as bad.
I know places are short staffed and under paid, but if you cannot give customers good, quality food then why keep your doors open. With their rating of 82, it may not be long anyway.
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Went to McDonald's on 5/13/22. The person that took my order was really nice and the young lady that gave me my order was also customer friendly.
However, when I got home,the order was not what I paid for,so I drove the six miles back to McDonald's. Went inside and placed my bag on the counter, employees just completely ignored
me. Finally a lady, I came over, I showed my receipt and stated there was no fish sandwich the quarter pounder looked as if it had been there for awhile. Will NOT be going back!
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Google
The service was slow although there were plenty of people there. None in the window to pay but 4 people in the second window talking to each other. Sat there more than 5 minuets waiting for them to come to the window. None of the 4 ladies in the window took our card it was another lady they called over to do that. Yet another Lady brought our cold food and hot tea (even though we asked for extra ice). Had to wait longer to get our card back. Not going back again!
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Had to wait for 30 mins nearly for a large drink, small cheeseburger and a small fry yesterday. Saw lots of people just standing around while others were bolting around, very confused. They were losing orders and customers. It was so hectic.
I even had to wait nearly 10 mins to even place my order as employees walked by me at the register without acknowledging me once until an employee who seemed to be on break and eating his lunch got up from a table and helped me.
If this is a testament to this store, it's a shame and needs better management and leads.
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The manager with the tattoos all over her arm was super rude and mean. She just seemed like she hated her life and her job and was trying to take it out on the customers. She is the face for the company being a manager and she’s making the business look real poor.
Google
It’s a clean restaurant located up north.The country views along with the fresh breeze makes this place Beautiful.There isn’t any other restaurants around,only a gas station.If you stopped you where hungry and good are not,you enjoyed it.😀
Google
Drive threw forgot my cousin chicken nuggets for his happy meal. It was ok, because they did replace them. Everyone's human, mistakes happen.
Google
If you plan on getting a meal here then you might as well go somewhere else! Employees were fighting with the manager and threatening to walk out. Food was cold and not right after the 30 minute wait. The food was obviously done way before 30 minutes and had been just sitting somewhere in the back. This was once a very good McDonald's for the area but I can see it has went downhill a lot in the past few weeks. Will not be coming back for a while.
UPDATE 4/30/22- Decided to go back and give this location another chance. They have significantly improved since my first review and the food was great!
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