Chuck E. Cheese

We had such a great time here! Everything was clean, there was paper in all the picture machines, and the staff was super friendly! BJ and the team were so patient and helpful! We came Monday 10/11/21 with our 4 y/o and had so much fun so we came back on Friday after a half day of school with the 4 and 6 y/o. It was busy due to the half day but the staff handled it great! Food was good and the timed cards is perfect! We’ll be back.

Clean and kids had a great time. Everyone was great except the young lady behind the toy counter. I get it, kids making decisions on what toy to get but don't roll your eyes at your coworker when the kids can't decide right away. This is not a job for you. Would be 5 stars but this employee brought our experience down.

It has been over a decade since I have been to a Chuck E Cheese. I am impressed with how clean and how they have upgraded to cards instead of tokens. I spent over $90 in food, drinks, salad and points on card. Unfortunately after our purchase we were told (30 minutes later) that there wasn’t any salad. So I asked for a refund and they called the manager. Manager Ricardo came up and explained to me the ONLY way he could give a refund was to run my card again but minus the salad bar amount. He said the 2 charges (which is almost $200) will be on hold on my account for at least 24-48 hours. Unacceptable! They definitely need a BETTER refund system!

The pizza is mediocre and outrageously over priced. We only go to have fun with the two Grand-Kids. We took our kids there when it originally open in Dallas. They loved it then, too. It's not just about the food. There are tons of new, high-tech video games. We got pictures with the G-Kids made on a ride. Yeah