Taco Bell

I work in the mall and I came here today for lunch because it’s cheaper than the one in the mall I ordered on the app. Normally I don’t have complaints about Places or service and I know the reviews on here were mostly good but despite that I had a terrible experience today with one of the staff members. I got up to the speaker and she said can I help you she didn’t even say how are you doing today welcome to Taco Bell none of that. So I told her I had an order in the app and I got up to the window and she opens the window and she hands me my drink doesn’t even say hi or anything. Then I get my food and I was very polite and I just said this isn’t right. She rudely said well what’s not right about it she sounded irritated I told her I had gotten a customized five dollar box and told her what was in it she told me maybe I overlooked what was in the bag I told her no I did not. So they made me the correct order and she basically threw it at me and said have a nice day fast as hell. She was a white girl with freckles and a piercing on her lip I do not know her name but she was rude. This is why I hate Rockford restaurants everyone is so rude and trashy. I should’ve went to the one in the mall regardless of how expensive it was I will not be coming back to this one.